FAMILY SUPPORT WORKER - ATTENDANCE

Lancashire County Council; Fleetwood; On-site; GBP 21,000 - 28,000; Full time

Job summary

Fleetwood High School in Fleetwood, Lancashire is seeking an approachable Family Support Worker to work with pupils and families, linking with school colleagues and external agencies to improve attendance and wellbeing.

The role involves identifying needs early, building trust, and coordinating support to secure positive outcomes for pupils and families. DBS checks and safeguarding commitments apply.

Qualifications

• Empathy and sensitivity to diverse family dynamics.
• Experience in Early Help or related safeguarding support is desirable.

Responsibilities

• Provide practical and targeted support to overcome barriers to learning.
• Build trusting relationships with pupils and families and coordinate with external agencies.
• Promote attendance, wellbeing and educational outcomes.

Skills

Empathy

Good communication

Education

Level 3 qualification or equivalent

Job description

Location Fleetwood High School, Broadway, Fleetwood, Lancashire, FY7 8HE

Tel: [phone]

School website: www.fleetwoodhs.org.uk

Summary Fleetwood High School - the school with a heart in a town with a heart 'Achievement for all through personal best'. This is an exciting opportunity for a motivated and compassionate individual to work closely with pupils and their families, providing practical and targeted support to overcome barriers to learning, strengthen engagement with school and improve attendance, wellbeing and educational outcomes.

We are seeking an approachable, organised and proactive Family Support Worker who can build trusting relationships, identify needs at an early stage and work effectively with families, school colleagues and external agencies to secure positive and sustained outcomes for pupils.

Please note that in line with Keeping Children Safe in Education 2026, an online search will be carried out as part of our due diligence on shortlisted candidates.

The closing date is 17/11/2026 at 8am

Essential Qualifications

• Professional/academic level 3 qualification or equivalent or substantial experience in a relevant technical, specialised or operational field

Desirable Qualifications

• Working at national occupational standards (NOS) for learning, and knowledge / skills equivalent to current national qualifications in learning, development and support services for children, young people and those who care for them at level 3

Essential Experience

• Working knowledge and understanding of the work practices, processes and procedures relevant to Early Help
• Empathy and sensitivity to the needs arising from a wide range of family dynamics

For an informal discussion please contact: Please contact the school office and speak to Mrs Hayes-Brown

Equal Opportunities statement An Equal Opportunities Employer welcoming applications from all sections of the community Rehabilitation Rehabilitation

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Information provided by you or the Disclosure and Barring Service will be dealt with in a confidential manner in accordance with the DBS's Code of Practice. You may view the Code of Practice on the DBS website at www.gov.uk/dbs or alternatively a copy is available on request. Lancashire County Council has a Handling of DBS Certificate Information Policy and a Policy Statement on the Recruitment of Ex-offenders this is available from the recruiting manager to applicants who are asked to complete a DBS application.

The County Council is committed to equality of opportunity for all people in terms of recruitment, selection and employment, and is a Disability Confident employer, which means that all disabled applicants who meet the essential criteria in the person specification will be interviewed. However, commitment to this standard is on an individual school basis and, therefore, if you are applying for a position within a school, you will need to check with the school whether they have made the decision to comply with this standard.

Please note that we can only consider applications from candidates who are legally entitled to work in the UK.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.