Family Support Worker

Rainbow Trust; Tees Valley; Presencial; GBP 27.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Pension scheme

25 days annual leave

Employee wellbeing programme

Flexible scheduling

Descripción de la vacante

Rainbow Trust Children's Charity is seeking a Family Support Worker on a full-time basis to deliver a high-quality family support service to families in the North East Care Team. You will provide emotional, social and practical support to families where a child or young person has a life-threatening or terminal illness, and work with health, education and social care professionals to coordinate care.

You will manage your own schedule, adapt to family needs, and draw on bereavement experience to

Formación

• Experience in child health, education or social care.
• Bereavement support experience is a plus.
• Ability to build supportive relationships in demanding settings.

Responsabilidades

• Provide needs-led emotional, social and practical support to families with a ill child or young person.
• Support information sharing and maintain data protection compliance.
• Collaborate with health, education and social care professionals to coordinate services.
• Write case studies and family updates to support fundraising and service delivery.

Conocimientos

Empathy

Communication

Case management

Collaboration

IT literacy

Educación

Qualified in Education/Health/Social Care

Descripción del empleo

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our North East Care Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the North East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child or young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

• A warm, inclusive approach to achieving goals quickly and correctly
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
• Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MS Office)
• A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
• A practical knowledge of diversity issues affecting children, young people and their families - aware that being responsive to other's needs and concerns, is essential.

Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits

Hours

35, We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.