Family Support Worker

Rainbow Trust; Romford; On-site; GBP 24,000; Full time

Job summary

A leading charity organization in Romford is seeking a Family Support Worker to deliver essential support to families facing life-threatening illnesses. This full-time role requires prior experience in social care and a warm, inclusive approach. Benefits include a salary of £24,000 pa plus company car, flexible hours, and a range of employee benefits including 25 days of annual leave. Training and development opportunities are also provided.

Benefits

Flexible working hours

Employee Assistance Programme

Company car

25 days annual leave

Training and development programs

Qualifications

• Experience in a stressful and emotional environment.
• Ability to build supportive relationships.
• Understanding of grief, loss, and change.

Responsibilities

• Provide needs-led emotional, social, and practical support to families.
• Collaborate with health, education, and social care professionals.
• Support fundraising colleagues with case studies and family updates.

Skills

Child protection knowledge

Communication

IT proficiency (MS Office)

Experience in social care

Understanding of diversity issues

Education

Recognised qualification in education, health, or social care

Job description

Overview

We are a top Companies Top 100 mid-sized organisation and Top 20 Charity, appointing a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team. Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will provide needs-led emotional, social and practical support to families where a child / young person has a life-threatening or terminal illness. You will have experience in a stressful and emotional environment, build supportive relationships, and have provided bereavement support to families, with an understanding of grief, loss and change and how best to help others.

Responsibilities / Experience

• An experienced child health, education or social care professional - applications welcomed from those with community experience and a recognised qualification in education, health or social care
• A warm, inclusive approach to achieving goals quickly and correctly
• Practiced in child protection, information sharing and data protection rules - lead by example within guidelines
• Practical and people-oriented - thrive at a fast pace while maintaining accuracy; confident IT user (including MS Office)
• Persuasive and open communicator - collaborate with team and volunteers; support fundraising colleagues with case studies and family updates
• Keen understanding of diversity issues affecting children, young people and families - responsive to needs and concerns

Interviews will take place at our Essex Care Team office with dates to be confirmed. We will only contact successful applicants. If you require adjustments during the interview process, please let us know.

There is a requirement for flexible working and a full current driver\'s licence to accommodate team and family needs. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Salary : £24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

What we offer

• Flexible working hours to balance home and work life
• Employee Assistance Programme with remote GP, counselling, physiotherapy and mental health resources; 24 / 7 Help@Hand helpline
• Company car for frontline care posts
• 25 days of annual leave rising with service
• Time off in lieu
• Blue Light Card Scheme, rewards and discounts
• Bike to work, season ticket loan and payroll giving
• Recruitment bonus scheme
• Family-friendly policies and wellbeing initiatives
• Pension scheme with employer contribution and employee contribution
• Option to buy / sell annual leave and extra leave for special occasions
• Training and development programs to support learning and growth