Family Support Worker

Progressive Care; Matlock; On-site; GBP 33,000 - 38,000; Full time

Job summary

An established industry player in social care seeks dedicated Support Workers to join their team. This role involves conducting family assessments, safeguarding children, and providing mentorship to parents. You'll engage in activities that strengthen family bonds and promote positive behavior while maintaining comprehensive records. With a commitment to professional development, this organization offers structured salary grades, training, and career progression opportunities. If you are passionate about making a difference in people's lives and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Structured Salary Grades

Training and Qualifications Funding

Career Progression Opportunities

Employee Benefits for Health and Wellbeing

Qualifications

• Experience working with families in a residential or supported environment.
• Strong communication skills, both verbal and written.

Responsibilities

• Conduct assessments to help families develop a safe environment.
• Support parents to reach their full potential and provide care.
• Monitor and observe parent-child interactions to foster development.

Skills

Communication Skills

Empathy

Mentoring Skills

Resilience

Interpersonal Skills

Education

Level 3 Children & Young People’s Workforce Diploma

Job description

As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture allows us to deliver exceptional services through our highly skilled, committed, and multi-disciplinary teams.

We offer a range of services, including:

- Family Assessment

- Children’s Residential

- 16+ Supported Living

All of our services are designed to provide safety, growth, and independence for individuals and families.

Our Mission

At Progressive Care, our brand stands for trust, quality, and care. Every service we provide is thoughtfully designed to deliver excellence, consistency, and a meaningful impact. With a professional and person-centred approach, we ensure reliability and progress, creating lasting value for those we care and support.

Your Role as a Support Worker within Family Assessment:

- Conduct assessments to help families develop and maintain a safe and nurturing environment.

- Safeguard children and parents through continuous assessment and planning.

- Build trusting relationships with families, offering ongoing guidance and encouragement.

- Support parents to reach their full potential, enabling them to provide care that meets a “good enough standard”.

- Deliver daily support, offer crisis management, and assist in the development of parenting skills.

- Mentor and advise parents to help them build long-term stability and resilience.

- Monitor and observe parent-child interactions, contributing to healthy attachment and child development.

- Engage in activities that strengthen family bonds and promote positive behaviour.

- Maintain clear, comprehensive written records of observations, family goals, and documentation.

- Advocate for families by working with community resources and professional services.

- Operate effectively in a fast-paced, dynamic environment with a high level of emotional awareness.

- Handle challenges with resilience, adaptability, and a child-focused approach.

Our Ideal Candidate should:

- Level 3 Children & Young People’s Workforce Diploma is desirable, but not essential—full training provided

- Experience working with families in a residential or supported environment

- A genuine desire to help and support others, with a commitment to a career in supporting families.

- Strong communication skills, both verbal and written, with good literacy skills.

- Patient and empathetic towards the complex issues and challenges families may face.

- Prioritises the safety and well-being of children.

- Nurturing and supportive, with effective mentoring skills.

- Experienced in safeguarding and creating a safe, stable environment. - Self-motivated, able to work well under pressure, and adaptable to changing circumstances.

- Able to apply transferable skills from relevant life or professional experience.

- Strong interpersonal skills and the ability to build positive relationships with children, parents, and professionals.

- Always acts in a professional manner, and stays calm under pressure.

What We Offer:

- We recognise your skills with structured Salary Grades that reflect your Experience and Qualifications

- Our Pay Structures are at the forefront of National Pay Standards.

- Excellent Opportunities for career progression pathways creating opportunities from;

- Senior Support Worker

- Deputy Manager

- Registered Manager

- Service Manager

- Full induction program before you start.

- Service specific training to refine and enhance your skills.

- We fully fund your training and qualifications through our Nationally Accredited Training Centre.

- Access to excellent employee benefits designed to support your health, wellbeing, and personal development.

- With strong management support and supervision, you will always have the guidance, encouragement, that give you the tools and confidence that you need to thrive in your role and career.

Are you Ready to Start Your Career in Social Care?

Speak to our Talent Team and join the Progressive Care Community!

**Due to the nature of this role, Progressive Care conducts enhanced background checks through the Disclosure & Barring Service (DBS) for all hired personnel.

Please note that sponsorship is not available for this position, and all applicants must have the right to work in the UK.**

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