Family Support Worker

eTeach UK Limited; Gloucester; On-site; GBP 32,000 - 36,000; Full time

Job summary

A leading educational institution in Gloucester is seeking a Family Support Worker to provide high-quality support to SEMH students and their families. The role involves motivating students, delivering pastoral care, and helping them engage with their education. Applicants should have a minimum of NVQ Level 2 in a relevant field and proven experience with young people. This is a full-time position offering competitive salary and numerous benefits.

Benefits

Generous pension scheme

Health benefits, including wellness sessions

Cycle to work scheme

On-site parking

Qualifications

• Experience working with young people with SEMH needs.
• Proven experience in education or related areas.
• Willingness to travel for home visits.

Responsibilities

• Support SEMH students and their families to enhance learning.
• Provide impartial pastoral support and help engage students.
• Motivate and inspire young people to reach their potential.

Skills

Safeguarding awareness

Influencing and advocacy skills

Experience with SEMH needs

Negotiation skills

Education

NVQ Level 2 in related qualification

Tools

Full clean driving licence

Job description

Overview

Job Title: Family Support Worker. Actual Annual Salary: £32,275 - £35,693 based on hours and weeks worked. Full Time Equivalent Salary: £35,852 - £39,649 (CLF Grade E) - Based on 37 hours per week, all year round.

Contract Type: Permanent. Hours: Full-time (37 hours per week) Term time only plus 3 weeks. Start Date: As soon as possible.

Responsibilities

• An opportunity to support a variety of SEMH Students and their families to promote and improve school encouragement and learning opportunities.
• Provide high-quality, impartial pastoral support to students and their families; help break down barriers to learning; support positive engagement with school life; and help every student reach their full potential in and out of the classroom.

About you

• Have an awareness and working knowledge of safeguarding and the willingness to develop expertise in this area.
• Possesses a minimum of NVQ Level 2 in a children/young people related qualification or equivalent qualifications or equivalent experience.
• Own a full clean driving licence and be willing to travel to other sites or attend home visits.
• Have proven experience with working with young people ideally with SEMH needs and their families in education or related areas.
• Hold excellent influencing, negotiating and advocacy skills, including the ability to work with a wide range of stakeholders, including children, young people, parents, and carers in a multi-disciplinary and multi-agency context at all levels of the organisation.
• Be someone who can motivate and inspire young people and their families.

Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.

About Brook Academy

The Brook Academy is a special school in Gloucester with social, emotional and mental health needs as the primary need for students, and speech, language and communication needs as a secondary need. Our mission is to consistently deliver excellent educational experiences for young people aged 11-16, improving their life chances and serving our communities. The school community core values are equity, resilience, and togetherness. This drives our reflective practice of making positive impact to meet the needs of every child.

We aim to provide all our students with opportunities for widening participation and strengthening developed relationships to ensure high expectations in their behaviour and attitudes for personal development and achievements in their academic and vocational learning. We aim to empower all our staffing team to develop high quality CPD to enable them to carry out their roles faithfully to meet the needs of the school community and trust-wide commitment to equity through education. We will be delighted to welcome colleagues inspired by our vision to join us.

Why work at CLF?

We are a diverse and inclusive community of 36 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we’re all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others.

We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part-time and flexible working opportunities will be considered.

What we can offer you

• Access to a generous pension through the Local Government Pension Scheme (LGPS).
• Generous annual leave.
• A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
• Well-being support through an Employee Assistance Programme.
• Health benefits, including wellness sessions, gym discounts, and flu jabs.
• A range of generous family leave options, including above industry average occupational maternity pay.
• Additional benefits like cycle to work scheme, on-site parking plus many more!

Recruitment timeline

• Closing date: 1 October 2025
• Shortlisting date: 2 October 2025
• Interview date: 9 October 2025

We welcome visits from potential candidates. If you would like to arrange a school visit prior to the closing date, please contact the academy/site directly to arrange a suitable appointment.

As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs – a full education and employment history must be provided through our application form.

Skilled Worker visas cannot be sponsored through this role. We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.