Family Support Worker

Wollborg Michelson Personnel Service Inc; England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Volunteering & Wellbeing Day

Extra day off at Christmas

Learning, development & progression

Job summary

Warwickshire County Council is recruiting a Family Support Worker on a fixed-term contract until 31 August 2027 to join the Early Support Team. The role focuses on proactive, community-based support for children, young people and families, with a southern Warwickshire emphasis.

You will engage with families, community groups and partners to provide advice, guidance and practical support, strengthening family resilience and ensuring timely access to services.

Qualifications

• Experience working directly with children, young people and families.
• Strong communication and relationship-building skills.
• Ability to work in community settings and with partner agencies.
• Organised, proactive and able to work independently with minimal supervision.

Responsibilities

• Deliver Family Support sessions within Best Start Network sites and community venues.
• Provide advice and signposting to families via helpline and in person.
• Collaborate with partners to strengthen local support networks.
• Support parenting programmes alongside the Family and Relationship Team.
• Promote early intervention and help families access timely services.
• Build positive relationships with children and families using a restorative approach.
• Help families access appropriate services in their local communities.
• Contribute to developing community-based support opportunities.

Skills

Experience with children and families

Excellent communication

Relationship-building

Independent working

Collaborative teamwork

Job description

Warwickshire County Council,

Family Support Worker (Fixed Term until 31 August 2027)

30 Hours per Week

Countywide Service with a Primary Focus on South Warwickshire

At Warwickshire County Council, our vision is for children and young people to be safe, happy, healthy and supported to achieve their full potential. We are committed to working restoratively with families, building on strengths and relationships to achieve sustainable change and better outcomes.

Our Best Start in Life Strategy plays a vital role in supporting children, families and communities through early intervention, inclusion and partnership working. We believe children thrive when they are supported within their families and communities, and we work collaboratively with parents, carers and professionals to ensure children receive the right support at the right time.

As an organisation, we are committed to continuous improvement, innovation and developing services that respond effectively to the changing needs of children and families. We value diversity, inclusion and the unique contribution that every colleague brings, creating a culture where people are supported, empowered and encouraged to make a difference.

About The Role

We are looking to recruit an experienced and enthusiastic Family Support Worker to join our Early Support Team on a fixed-term contract until 31 August 2027.

This is an exciting opportunity to be part of a countywide service that delivers proactive, community-based support to children and families, with a particular focus on communities across the south of Warwickshire.

You will play a key role in promoting the Best Start in Life agenda by working directly with families, community groups and partner agencies to provide advice, guidance and practical support. You will help build community capacity, strengthen family resilience and ensure families can access the right support at the right time.

The successful candidate will be confident engaging with children, families, community organisations and professionals, providing immediate support, advice and signposting where needed.

Key Responsibilities

• Deliver Family Support drop-in sessions within Best Start Network sites, Children & Family Centres and community venues
• Provide advice, guidance and support to families on our Family Support Helpline.
• Work collaboratively with our partners and community organisations to strengthen local support networks.
• Support the delivery of parenting programmes alongside the Family and Relationship Team as required.
• Promote early intervention and prevention, helping families access support before difficulties escalated.
• Build positive relationships with children, young people and families using a strengths-based and restorative approach.
• Support families to access appropriate services and resources within their local communities.
• Contribute to the development of community-based support opportunities that enhance the Best Start in Life offer.

The Families We Support

The role will include providing proactive support to children, young people and families, including:

• Young parents aged under 21 years.
• Families with children under five, particularly where developmental concerns have been identified.
• Families requiring support whilst awaiting access to specialist services.
• Parents and carers seeking advice, guidance and support to improve outcomes for their children.

About The Team

The Early Support Team consists of 9fte Family Support Workers who work across Warwickshire to ensure children and families can access timely support in their communities.

Although this is a countywide role, the successful candidate will primarily support families and services within the south of the county, whilst maintaining flexibility to contribute across Warwickshire where required.

What We're Looking For

• Has experience of working directly with children, young people and families.
• Understands the importance of early intervention and family-centred practice.
• Has excellent communication and relationship-building skills.
• Is confident delivering support within community settings and group environments.
• Can work collaboratively with a wide range of professionals and partner agencies.
• Is organised, proactive and able to work independently.
• Shares our commitment to improving outcomes for children and families.

Why Join Us?

If you are passionate about helping children, get the best possible start in life and want to make a real difference within local communities, we would love to hear from you.

• Supportive managers who provide regular supervision and a strong focus on wellbeing.
• A positive and collaborative team environment.
• A Volunteering and Wellbeing Day in addition to generous annual leave entitlement.
• An additional day of leave at Christmas.
• Access to learning, development and progression opportunities within Children's Services.

For further information please see the Job Description and Person Specification.

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feelsvalued, included, safe, supported,andwelcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, if an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

Closing date: Monday 26th October 2026

Interview dates: Monday 2nd & Tuesday 3rd November 2026

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.