Family Support Worker

Ymestyn - Family Hub; Cardiff; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated Family Support Workers to provide compassionate care to children and families in Cardiff and Gwent. This role involves assisting with daily living activities, emotional support, and ensuring a safe environment for clients. Ideal candidates will possess excellent communication skills, a genuine passion for helping others, and relevant qualifications. Flexible working hours will be required, including evenings and weekends. Join a team committed to making a positive impact on the lives of those in need.

Qualifications

• Genuine passion for caring for others and improving their quality of life.
• Experience in working with children with complex/additional needs.

Responsibilities

• Assist children with daily living activities and low-level personal care.
• Maintain accurate records of care provided and report changes in condition.

Skills

Communication Skills

Interpersonal Skills

Manual Handling

Time Management

Empathy

Education

NVQ Level 2 in Health and Social Care

Tools

Microsoft Word

Microsoft Teams

Job description

Family Support Worker (Cardiff & Gwent)

Full/Part Time Roles Available:

Job Purpose- Support Worker:

To provide compassionate, child-centred care and support to individuals with varying needs, helping them achieve independence, dignity, and improved quality of life. This role involves working closely with children, their families, and other professionals to deliver tailored care plans within community, family s home or Ymestyn centre.

To undertake family contact sessions, whereby the candidate will be required to support/supervise sessions and complete well written reports.

Region of support will cover Cardiff and Gwent.

Key Responsibilities as a Support Worker

Direct Care and Support:

• Assist children with daily living activities, including low level personal care.
• Support clients with mobility, ensuring safe use of aids and adaptations.
• Administer medication if required and approved by authorities.
• Assist with meal preparation, feeding, and dietary needs.
• Transportation.
• Assist with young people with independent living.

Emotional and Social Support:

• Provide companionship and encourage social interactions.
• Provide respite to carers/parents.
• Assist clients in accessing community resources, activities, and appointments.
• Offer reassurance and empathy during challenging times.

Household Support:

• Help with light housekeeping duties, such as laundry and cleaning.
• Support with shopping and other household errands.

Record Keeping and Reporting:

• Maintain accurate records of care provided, including daily logs and incident reports.
• Complete family supervision reports.
• Report any concerns or changes in a client s condition to the supervisor promptly.

Compliance and Training:

• Adhere to all company policies, procedures, and relevant health and safety guidelines.
• Participate in ongoing training and professional development opportunities.
• Respect confidentiality and safeguard client information as per GDPR and safeguarding regulations.

Person Specification as a Support Worker:

Essential:

• Genuine passion for caring for others and improving their quality of life.
• Experience in working with children with complex/additional needs.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good understanding of safeguarding.
• Physically able to perform care duties, including manual handling.
• Reliability, patience, and a positive attitude.
• Excellent literacy and numeracy skills for record-keeping and reporting.
• A valid driver s license and access to a vehicle
• Minimum NVQ Level 2 in Health and Social Care or equivalent.
• Good working knowledge of IT software, such as, Word, Microsoft Teams

Desirable:

• Previous experience in a supervising children and families role or similar setting.

Additional Information

All roles are subject to an enhanced DBS check and further training that will be provided by the services.

Flexible working hours will include evenings, weekends, and holidays.

Not in a position to offer sponsorships.