Family Support Worker

Outcomes First Group; Cambridgeshire and Peterborough; On-site; GBP 30,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving the lives of students and families. As a Family Support Worker, you'll play a crucial role in providing emotional support and guidance, ensuring families have access to essential community resources. This position offers a unique opportunity to work within a nurturing environment, fostering positive relationships and promoting well-being. With a commitment to innovation and a focus on mental health, this role allows you to make a meaningful impact every day. Embrace flexible working options and be part of a team recognized for its dedication to creating a great workplace.

Benefits

Life Assurance

Pension Scheme

Mental Health Support

Flexible Benefits Platform

Cycle to Work Scheme

Electric Car Schemes

Qualifications

• Experience in family support and safeguarding roles.
• Ability to build strong relationships with families and students.

Responsibilities

• Provide emotional support and guidance to families in need.
• Collaborate with school staff and external agencies for effective support.
• Identify and report safeguarding concerns promptly.

Skills

Emotional Support

Counseling

Community Resource Access

Safeguarding

Collaboration

Education

Relevant Degree or Qualification

Job description

How would you like to be paid for five days but only work four?

Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

If the trial is a success, we'll be rolling the 4DWW out across the Group - so there's never been a more exciting time to join!

Job Details

Job Title: Family Support Worker

Location: Oak Tree School, Truro, TR4 9NH

Salary: GBP29,120 per annum (not pro rata)

Hours: 42.5 hours per week; Monday to Friday, 8am-4:30pm

Contract: Permanent, 52 weeks

Note: UK applicants only. This role does not offer sponsorship.

About the Role

The Family Support & Liaison Worker with safeguarding responsibilities (including attendance concerns) will play a vital role in promoting the well-being of students and families within the community. This position combines family support, liaison work, safeguarding, and attendance monitoring to ensure students receive the necessary support and guidance for their educational and personal development.

Key Responsibilities

1. Family Support:
   • Establish and maintain strong relationships with students and their families to understand their needs and challenges.
   • Provide emotional support, counselling, and guidance to families facing issues such as domestic violence, substance abuse, mental health concerns, or housing instability.
   • Assist families in accessing community resources and services to address their needs.
   • Develop concepts such as training offers that can create lifelong change for the families supported.
2. Liaison and Collaboration:
   • Work effectively with the school team and current family support lead.
   • Act as a bridge between the school, students, families, and external agencies, ensuring effective communication and collaboration.
   • Attend meetings with parents, teachers, counsellors, and other professionals to discuss student progress and support plans.
   • Build close links with Adult Education for family learning and well-being sessions, and support for parents who are unable to read.
3. Safeguarding:
   • Identify and report child safeguarding concerns, abuse, neglect, or potential harm promptly, following protocols.
   • Collaborate with safeguarding teams, local authorities, and child protection agencies for interventions and follow-up actions.

About Us

Oak Tree School in Truro has recently expanded, developed new facilities, and received a positive Ofsted inspection, allowing us to offer education for pupils aged 5-18 with social, emotional, mental health, and communication difficulties. The school provides a structured, nurturing environment with a broad curriculum to meet significant needs. Located near Truro, Cornwall, it is within commuting distance from Redruth, St Austell, and surrounding areas.

Part of the Acorn Education group, we offer challenging and rewarding career development opportunities. As part of Outcomes First Group, we lead in delivering innovative, measurable outcomes for vulnerable pupils and young people. In 2024, Outcomes First Group was recognized as a 'Great Place to Work' for the fifth consecutive year.

Why Join Us?

Benefits

• Life Assurance
• Pension scheme with optional increased contributions
• 'Your Wellbeing Matters' mental health and physical health support
• Flexible Benefits Platform (Vista) including health, wellbeing, insurance benefits, discounts, Cycle to Work, Electric Car schemes, critical illness cover, and family support benefits

Our focus is on making a positive impact on the lives of pupils and young adults, giving you meaningful work every day.

We are committed to safeguarding and promoting the welfare of pupils. All applicants will undergo social media checks and a fully enhanced DBS check.

Note: We reserve the right to close the vacancy early if a high volume of applications is received.

Additional Information: You will work 80% of your contractual hours for 100% of your pay. The 4DWW is subject to successful probation and is not a contractual benefit.