Family Support Coordinator - Southwark and Lambeth

The National Autistic Society; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Family Support Coordinator to provide essential support to families of children with Autism Spectrum Disorder. This role involves delivering a post-diagnostic service, working collaboratively with health teams, and ensuring families receive the necessary information and advice. With a commitment to advocacy and support, this position offers a flexible home-based working environment with occasional travel. Join a dedicated team that champions the rights of autistic individuals and makes a meaningful impact in the community.

Benefits

Auto-enrolled Pension Scheme

25 days annual leave plus bank holidays

Comprehensive induction and training programs

Healthcare Cash Plan

Life Assurance at 2x salary

Flexible benefits including private health

24-hour Employee Assistance programs

Free access to Headspace mindfulness app

Qualifications

• Experience in delivering family support services for autism.
• Strong communication skills to liaise with health teams.

Responsibilities

• Deliver post-diagnostic family support services for parents and carers.
• Work closely with health teams in Lambeth and Southwark.

Skills

Family Support Services

Communication Skills

Knowledge of Autism Spectrum Disorder

Team Collaboration

Education

Relevant Degree or Qualification

Job description

Job Opportunity: Family Support Coordinator

The National Autistic Society has been advocating for autistic individuals since 1962. We champion their rights, provide training, and ensure access to supportive services. Our offerings include diagnostic services, training, accreditation, consultancy, and conferences to support professionals and organizations.

Visit our website to learn more: https://www.autism.org.uk/

Who We Are Looking For

We seek a Family Support Coordinator to deliver a post-diagnostic Family Support service for parents and carers of children and young people with Autism Spectrum Disorder in Lambeth and Southwark. The role involves working closely with health teams in both boroughs to provide information, advice, and support.

This is a fixed-term position ending in March 2026, offering 37 hours per week. It is primarily home-based, with occasional travel required.

View the detailed job description here.

What We Offer

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Comprehensive induction, training, and development programs, including autism-specific training and conference attendance
• Online staff discount scheme for various benefits
• Healthcare Cash Plan
• Life Assurance at 2x salary
• Flexible benefits such as private health, dental insurance, car salary sacrifice, activity pass, holiday trading, and enhanced pension options
• 24-hour Employee Assistance and counselling programs
• Free access to the Headspace mindfulness app (up to three friends or family members can join)
• Eligibility for a Blue Light Card

Work Location

Primarily home-based, with travel to support families within the boroughs and occasional travel within Greater London for supervision and meetings.

Application Process

When submitting your supporting statement, please refer to the job description and person specification, highlighting your suitability for the role.

For more information, contact: Alex Dimond, Resource Centre Manager – [e-mail]

Note: We may close this advertisement early if we receive a high volume of applications.

Additional Requirements

Successful applicants may need to undergo safeguarding checks, including references and criminal background checks.

We welcome applications from all qualified and experienced individuals, particularly those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all service users, and all staff and volunteers are expected to share this commitment.

We are an equal opportunities employer.