Family Liaison Officer

TES FE News; Hemel Hempstead; On-site; GBP 29,000 - 36,000; Full time

Job summary

A leading educational organization in Hemel Hempstead is seeking a Family Liaison Officer to support families with children who have complex needs. This role will require building strong relationships with parents and local authorities to enhance life opportunities for children. The ideal candidate will have relevant experience and a passion for improving educational outcomes. The role offers competitive salary and strong benefits, including generous leave and training programs.

Benefits

35 days holiday including bank holidays

Opportunities for career progression

Flexible benefits options

Wellbeing support

Medical cover

High-street discounts

£1,000 referral bonus

Contributory pension scheme (up to 5%)

Qualifications

• Proven experience as a Family Liaison Officer or in a similar role.
• Familiarity with safeguarding and child protection legislation.
• Passion for enhancing life opportunities for families.

Responsibilities

• Work closely with families and local authorities.
• Coordinate visits to discuss strategies.
• Use local resources to guide families.
• Organize admission interviews.
• Provide comprehensive inductions to families.

Skills

Experience in working with challenging needs

Knowledge of local support services

Strong communication skills

Job description

Job Overview

£29,637 - £35,327 + excellent benefits

Those Huge Small Victories

For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings.

Role Description

There’s a certain kind of person who can build bridges between families in challenging circumstances, the carers working with them and local authorities. As Family Liaison Officer at Witherslack Group, your experience and passion for the role will bring about enhanced life opportunities for families across the region. Our homes, schools, and ethos help us achieve the best outcomes. Our Family Liaison Officers are vital in ensuring our children’s needs are fully recognized and met.

Key Responsibilities

1. Work closely with parents, young people, carers, and local authorities to explore circumstances and develop collaborative, effective solutions.
2. Coordinate visits to meet with parents, discuss strategies, and support them through challenges.
3. Utilize your knowledge of local resources to guide families to additional support services.
4. Organize and participate in admission interviews with the Head Teacher.
5. Ensure comprehensive inductions are provided to new families and staff.

About the New School

Opening in Spring 2026, Felden Hall School is a purpose-built, state-of-the-art school for up to 115 pupils aged 5-16, catering to children with autism, social, emotional, and mental health needs. Located in Hemel Hempstead, you will play a key role in its development, aiming to provide outstanding educational experiences tailored to individual needs.

Benefits

• Full induction and on-the-job training
• 35 days holiday including bank holidays
• Opportunities for career progression within the group
• Flexible benefits, including options to adjust life insurance and other perks
• Wellbeing support and employee assistance programs
• Medical cover and high-street discounts
• Modern facilities and attractive working environments
• £1,000 bonus for each successful 'recommend a friend' referral
• Contributory pension scheme (up to 5%)

Our Culture and Values

We embrace diversity and inclusion, reflecting the backgrounds and needs of the young people we serve. We seek individuals passionate about enhancing life opportunities for young people, with experience in SEN, working with families, and multi-agency collaboration, including safeguarding and child protection legislation.

Join Us

We are committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from all backgrounds and abilities. If you require adjustments during the recruitment process or in the workplace, we will support you throughout.

The Witherslack Group is dedicated to safeguarding and promoting the welfare of its young people. This role is subject to an enhanced DBS check and online search. We are an equal opportunities employer.

For more details, please see the full job description and person specification, and our policies on our website.