Job Overview
- JOB TITLE: Family Interventions in Psychosis Practitioner/ Psychologist
- BAND: 7
- RESPONSIBLE TO: Band 8 Clinical Psychologist in the Waltham Forest Intervention Team
- KEY RELATIONSHIPS:
- Internal
- Own Team
- Line Manager
- Line Manager
- Multi-professional staff in the Early Intervention Team.
- Trust Carers Lead Referrers and wider teams
- External
- GP
- Collaborative Care
- Social Services
- Acute Hospital
- Families, carers and Service user representatives Statutory and non-statutory mental health services
The purpose of this job description is to outline the level of responsibility and accountability of this post. This will ensure that all work undertaken by our staff is clearly identified and carried out under clear lines of accountability.
Aim of the role
The expectation of this post holder will be to support their team, department and organisation to achieve the Trust’s Values in their day to day work. These are the 5P’s:
- Putting people first
- Prioritising quality
- Being progressive, innovative and continually improve
- Being professional and honest
- Promoting what is possible – independence, opportunity and choice
Main duties of the job
- Provide clinical supervision for MDT members undertaking FI training.
- Provide FI supervision and consultation to other clinicians undertaking FI training and delivering low intensity interventions.
- Contribute to formal and informal teaching for community multi-professional staff.
- Have a commitment to undertake research in Family Intervention and family inclusive practice.
- Ensure high quality FI in the service in line with clinical governance, giving advice on the development of FI to senior clinicians and senior managers.
- To plan, coordinate and evaluate carer focussed education and support programmes.
- To contribute to service developments for FI for Psychosis.
- To work as an autonomous professional within established professional guidelines and codes of conduct, and guided by the policies and procedures of the service.
- Potential opportunity to on an individual basis with clients.
Clinical Skills
- To work autonomously in processing referrals, undertaking family assessments, selecting appropriate clients with complex needs who are suitable for psychological treatment and interventions.
- To deliver highly specialised Family treatment for clients presenting to the secondary mental health service with severe, complex and enduring psychological difficulties, individually or in groups.
- To refer clients on, as appropriate, to other statutory and non statutory services.
- To work with clients in a variety of settings, including the client’s home and a range of community settings.
- To use specialist measurement tools and rating scales in undertaking highly specialised psychological assessments, formulation of specialist care plans and monitoring progress and measuring treatment outcomes.
- To assess clinical risk and formulate management plans, including crisis and contingency plans.
- To be directly accountable for own professional action, quality of clinical intervention provided and the maintenance of high standards of care within professional codes of practice, professional ethics and legal standards.
- To develop therapeutic relationships incorporating limit and boundary setting and therapeutic confrontation when inappropriate behaviour is exhibited.
- To provide culturally appropriate interventions with carers and families of referred clients.
- To attend MDT meetings and be an active member of the team giving psychological input into case management and providing advice on Family Interventions to other professions.
- To provide specialist psychological advice guidance and consultation to other professionals contributing directly to clients’ formulation, diagnosis and treatments plan.
- To keep abreast of new legislation and local and national NHS development policy.
- To ensure that up-to-date electronic records and activity data are maintained in accordance with Professional and Trust standards.
Mental and emotional effort
- To be able to work under pressure and stressful situations, managing conflicts, managing competing demands, prioritising effectively, taking measured risks making decisions and judgement.
- To be aware of own strengths and limitations and be able to manage own anxiety and appear confident to staff and clients.
- To manage high anxiety and emotions generated by working with service users who maybe at a serious risk to themselves or others – managing own feelings and those of the client.
Physical effort
- To work with clients who have complex needs and challenging behaviour.
- To adhere to Trust’s requirements for management of violence training relevant to clinical area.
- To continually observe service users during assessments and interventions, identify changes in mental state and respond accordingly.
- To be able to move between bases and deliver care to clients and their families in community settings.
- Research
- To undertake evaluation on FI treatment and intervention outcomes of the service provided by self and the team using specialised measures.
- To broaden research and development skills through relevant personal development activities and education and training programmes.
- To participate in research and audit projects.
- To demonstrate the ability to critically evaluate current research, apply them to practice and disseminate findings at a local level.
Leadership
- To act as a role model in encouraging and inspiring individuals and the team to deliver a family inclusive service.
- To engage and facilitate staff to work collaboratively in providing family inclusive practice.
- To create a condition that enables the individual team member to perform at their best – by providing encouragement, support, advice and clinical supervision.
- To review and reflect on own practice and perform through effective use of management and professional supervision.
- To develop own and others knowledge and practice across professional and organisational boundaries.
Management and supervision
- To use resources and equipment appropriately, safely and economically ensuring duty of care at all time.
Service Development
- To actively participate in Trust-wide services and policy reviews of FI and family inclusive practice.
- To participate in the strategic and operational planning, implementation, evaluation and audit of practice, clinical pathways and protocols within the clinical area.
- To contribute and influence the development of the clinical governance and quality agenda for Family Intervention services.
- To contribute to the monitoring and evaluation of psychological interventions across EIS.
- To plan, coordinate and evaluate carer focussed education and support programmes.
- To contribute to the consultation and engagement of service users, carers and families in planning and delivering services which meet the needs of local communities.
- To attend relevant meetings and working groups to ensure practice in the Early Intervention teams reflects the Trust carers strategy.
Administration
- To regularly enter and update information regarding clinical activity into the RiO clinical records system.
- To competently utilise Microsoft packages including Word, Excel and Powerpoint in order to produce professional clinical and training materials for use as part of normal clinical responsibilities.
Clinical Recordkeeping
- To ensure that up to date written and electronic records and activity data are maintained in accordance with Professional and Trust standards.
- To comply with Trust reporting procedures for incidents and complaints.
Communication
- To maintain professional working relationships with:
- Multi-professional staff in the Early Intervention Team.
- Trust Carers Lead
- Referrers and wider teams.
- Families, carers and Service user representatives.
- Statutory and non-statutory mental health services.
- To communicate information via highly specialised Family Intervention treatment for clients with severe, complex and enduring psychological difficulties, individually or in groups.
- To develop therapeutic relationships incorporating limit and boundary setting and therapeutic confrontation when inappropriate behaviour is exhibited.
- To be able to communicate and provide culturally appropriate interventions with carers and families of referred clients.
- To ensure that up-to-date electronic records and activity data are maintained in accordance with Professional and Trust standards.
Training
- To ensure own continued professional development and support a culture of lifelong learning in self and others.
- To undertake, and assist, in the planning of own mandatory training and workshops.
- To undertake a regular appraisal, developing a personal development plan that includes clinical competencies reflecting the health needs of the local population and relates to Trust strategy.
- To support new staff and their integration within the team.
- To support training as part of the role including changes to professional development and implementation of new policies and guidelines.
DEVELOPMENT, SUPERVISION AND EDUCATION
- To engage, support and supervise EIS multi professional staff in providing family inclusive practices.
- To attend relevant trainings in family work.
- To attend specialist supervision provided for the delivery of NICE concordant FI.
- To attend all mandatory training as directed by the Trust.
- To ensure own Continuing Professional Development in line with professional body, professional registering body and Trust Personal Development Plan requirements.
- To comply with the relevant professional standards of conduct, ethics and proficiency, and ensure professional development in line with these.
- To keep abreast of new legislation and local and national NHS development policy.
Manage own Workload
- To manage a caseload of families and clients under the care of the Early Intervention teams using autonomy and expert knowledge and judgement in treatment.
- To plan, organise and prioritise own workload effectively, ensuring that appropriate time and attention is allocated to all different aspects of responsibility, i.e. clinical management, supervision and teaching.
- To communicate in a skilled and sensitive manner as part of an integrated service culture where there is professional respect between disciplines.
Additional Information
Health & Safety
Employees must be aware of the responsibilities placed upon them under the Health & Safety at Work Act (1974) and subsequently published regulations to ensure that the Trust’s Health and Safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees.
Infection Control
Each staff member has a duty to take personal responsibility for the prevention and control of infection, in accordance with Trust Infection Prevention and Control Policies, which reflect the statutory requirements of the Health Act 2006 – Code of Practice for the Prevention and Control of Healthcare Associated Infection. They must attend mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs.
Risk Management
You will be responsible for adopting the Risk Management Culture and ensuring that you identify and assess all risks to your systems, processes and environment and report such risks for inclusion within the Trust Risk Register. You will also attend mandatory and statutory training, report all incidents/accidents including near misses and report unsafe occurrences as laid down within the Trust Incidents
Safeguarding Children and vulnerable adults
North East London NHS Foundation Trust (NELFT) is committed to safeguarding and promoting the welfare of children and adults and to protecting them from the risks of harm. The Trust recognises its responsibility to ensure that safe working conditions and systems are in place for staff working with children, adults and families in their care. Staff are required to comply with Trust policies on Safeguarding.
Standards of Business Conduct & Conflict of Interest
The NHS Code of Conduct and Standards of Business conduct for NHS Staff require all employees to declare all situations where you or a close relative or associate has a controlling interests in a business [such as a private company, public organisation or other NHS or voluntary organisation] or in any activity which may compete for any NHS contracts to supply goods or services to the Trust. All such interests must be declared in the Trust’s register of interests either on appointment or when such interests are gained.
As an employee you are required to make yourself aware of and adhere to the Trust’s governance policies, such as Standing Orders and Standing Financial Instructions.
Sustainability
All staff has a responsibility for delivering high quality healthcare in a low carbon environment, where energy is used wisely and not wasted. It is the responsibility of all staff to minimise the Trust’s environmental impact by recycling where possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.
Smoking Policy
It is the Trust’s policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within the Trust buildings and vehicles.
Codes of Conduct
North East London NHS Foundation Trust (NELFT) requires the highest standards of personal and professional conduct from all of its employees. All employees must comply with the Code of Professional Conduct appropriate to their professional governing body.
As an NHS employee, you are required to observe the following principles:
- Make the care and safety of patients my first concern and act to protect them from risk;
- Respect the public, patients, relatives, carers, NHS staff and partners in other agencies;
- Be honest and act with integrity;
- Accept responsibility for my own work and the proper performance of the people I manage;
- Show my commitment to working as a team member of working with all my colleagues in the NHS and the wider community;
- Take responsibility for my own and continuous learning and development
Data Protection
Personal data is protected under the Data Protection Act (1999) and the post holder will ensure that it is securely held and that the requirements of the Act are followed. It is the responsibility of all staff whose jobs requires them to record information in Trust Computer systems (e. g RIO and ESR) to ensure that the data entered into these systems is of high data quality and that information is recorded correctly and in a timely manner. Failure to adhere to this requirement could be considered a disciplinary matter
Information Security and Confidentiality
All employees are required to observe the strictest confidence with regard to any patient/client information that they may have access to, or accidentally gain knowledge of, in the course of their duties.
All employees are required to observe the strictest confidence regarding any information relating to the work of the Trust and its employees.
You are required not to disclose any confidential information either during or after your employment with the Trust, other than in accordance with the relevant professional codes.
All person identifiable information must be held in the strictest confidence and should be disclosed only to authorised people in accordance with NHS Confidentiality Guidelines [Caldicott] and the Data Protection Act 1998 unless explicit written consent has been given by the person identified, or where information sharing protocols exist.
Failure to comply with these regulations whilst in the employment of the Trust could result in action being taken under the Trust Disciplinary Policy and Procedure.
Equality and Diversity
North East London NHS Foundation Trust (NELFT) is committed to the implementation of the Equality and Diversity at Workplace policy which ensures equal opportunities for all. NELFT is also committed to embracing diversity and eliminating discrimination in both its role as an employer and as a provider of services. It aims to create a culture that respects and values each other’s differences, promotes dignity, equality and diversity and encourages individuals to develop and maximise their potential. The Trust will ensure that it provides equal and fairness for all, and not to discriminate on the grounds of gender, marital status, race/ethnicity, disability, sexual orientation, religion, transgender or gender reassignment status, age, marriage or civil partnership/same sex marriage, and because of you being pregnant or being on maternity/paternity leave. All staff are required to observe this policy in their behaviour to employees and patients/service users.
Key Performance Indicators (KPI) and Objectives
Each individual and service will be set KPIs and achievement against these will be regularly reviewed. Performance against individual and service KPI’s will be routinely monitored by your manager.
Review of this Job Description
This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.
Other Duties
There may be a requirement to undertake other duties as may reasonably be required to support the Trust. These may be based at other Trust managed locations.
Person Specification
Demonstration of Trust Values
- Putting people first
- Prioritising quality
- Being progressive, innovative and continually improve
- Being professional and honest
- Promoting what is possible, independence, opportunity, and choice
Qualifications
- One of the following:
- (Nurse Advanced) Professional knowledge acquired through degree supplemented by post graduate diploma specialist training, experience, short courses plus further specialist training to master’s equivalent level.
- (Social Worker Specialist) Professional knowledge acquired through degree/diploma in social care, supplemented by further specialist knowledge, for example in needs of a specific client group, experience to Masters equivalent level.
- (Occupational Therapist Advanced) Professional knowledge acquired through degree supplemented by further training, short specialist courses, to master’s equivalent level.
- (Psychologist) Doctoral level qualification in clinical or counselling psychology or equivalent and Registered with the HCPC as Practitioner Psychologist.
- (Family Therapist) Masters level qualification in Family and Systemic Psychotherapy or equivalent qualification, recognised by DOH and AFT, and Registered with the UKCP as Systemic Psychotherapist.
- Registration by the relevant practitioner registering body, e.g. NMC, HCPC.
- To have completed a PG Certificate in Family Interventions in Psychosis
Experience
- Experience of delivering HEE Family Interventions to clients in Early Intervention Teams.
- Experience of working with clients and families who have experienced a first episode psychosis.
- Experience of assessment, care planning and management of risk for people experiencing a first episode psychosis.
- Experience of crisis planning with carers and families.
- Experience working in a multi cultural framework.
- Experience of the application of FI and Family Inclusive practice in different cultural contexts.
- Experience in consultation and liaison skills with professional and non professional groups.
- Experience of audit and service delivery improvements in relation to FI and family inclusive practice.
- Experience of participating in provision of group and individual supervision activities.
- Experience of teaching and other CPD activities.
- Experience of conflict resolution.
- Holds a valid UK driving license.
- The job holder must be assessed by Occupational Health as having a level of fitness to carry out duties/tasks after reasonable adjustments under the terms of the Disability Discrimination Act 1995 have been made.
Knowledge
- An awareness of NHS priorities.
- Specialist knowledge of HEE approved Family Intervention and Family Inclusive practice and the application of appropriate models of practice according to client need.
Skills
- Well developed skills in assessment.
- Well developed skills to communicate effectively in clinical and non clinical settings, both orally and in writing.
- Ability to work autonomously.
- Ability to manage a complex caseload.
- Ability to plan and organise time to effectively work across boroughs.
- Knowledge of legislation in relation to the client group and mental health.
- Group facilitation skills.
- Conflict resolution and negotiation skills.
- Knowledge of clinical audit and evaluation process.
- Relevant IT skills including use of word, excel and powerpoint.
Other
- To be able to work under pressure and stressful situations, managing conflicts, managing competing demands, prioritising effectively, taking measured risks making decisions and judgement.
- To be aware of own strengths and limitations and be able to manage own anxiety and appear confident to staff and clients.
- To manage high anxiety and emotions generated by working with service users who maybe at a serious risk to themselves or others – managing own feelings and those of the client.
- To be able to move between bases and deliver care to clients and their families in community settings.
- Excellent interpersonal skills.
- Attention to detail
- High levels of concentration.
- Flexible.
- To be aware and demonstrate the Trust Values.
- Holds a valid UK driving licence.
Working for Us
Joining NELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
Our Values 2025 - 2030
- We are kind.
- We are respectful.
- We work together with our communities.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop‑in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement – Outer London
(B&D, Goodmayes, Redbridge, Havering and Waltham Forest) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 p.a. pro rata for part time).
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.
Applications should be written in your own words and accurately represent your knowledge, skills and experience.
We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.