Family Hub Project Support Assistant

Luton Borough; Luton; Hybrid; GBP 30,000 - 33,000; Full time

Job summary

Luton Borough is seeking a proactive Family Hub Project Support Assistant to help deliver Luton's Family Hubs and Start for Life Programme. You will support senior managers, coordinate meetings, and help manage financial processes to improve outcomes for children, young people and families across the borough.

The role focuses on project support, reporting, risk management and maintaining strong stakeholder relationships, with a commitment to equality and inclusion within the Council values.

Qualifications

• Experience in administration and project support.
• Excellent organisational and communication skills.
• Experience handling confidential information.
• Strong IT skills across Outlook, Word, Excel and PowerPoint.

Responsibilities

• Provide project and programme support, assisting with governance and reporting.
• Assist with commissioning activities and processing financial information.
• Monitor risks and maintain associated reporting requirements.
• Prepare reports and papers for senior managers and meetings.

Skills

Administration

Project support

Organisational skills

Communication skills

Outlook

Word

Excel

PowerPoint

Confidential information handling

Tools

Outlook

Word

Excel

PowerPoint

Job description

The following content displays a map of the jobs location - Town Hall, Upper George Street, Luton

Salary: £30,024 - £32,597 a year pro rata
Hours: 37 hours a week
Contract type: Internal Secondment/Fixed Term for 3 years

This role is available for 3 years. Internal candidates who are permanent employees of Luton Council will be appointed on a secondment basis, while external candidates and other eligible applicants will be appointed on a fixed-term contract for 3 years.

Current Luton Council employees applying for this opportunity must obtain written approval from their manager before applying (an email will suffice). A copy of this approval must be included with the application, as we will be unable to progress applications without it.

Please note this role does not attract sponsorship.

What You’ll be doing

Supporting the delivery of the national Family Hubs and Start for Life Programme, you will work closely with the Family Hub Network Manager and partners across the council and wider community to help develop and improve services that put families at the heart of everything we do.

Key responsibilities include providing project and programme support, assisting with commissioning activities, processing and monitoring financial information, and managing risks and associated reporting requirements.

This is an exciting opportunity for an organised and proactive individual who is passionate about improving outcomes for children, young people, and families through collaborative working and service transformation.

What we’re looking for

Are you an organised and proactive administrator who enjoys supporting projects and working with a wide range of people? We're looking for a Family Hub Project Support Assistant to help deliver Luton's Family Hubs and Start for Life Programme, improving outcomes for children, young people and families across the borough.

In this varied role, you'll support senior managers, coordinate meetings, prepare reports and papers, manage financial processes, take accurate minutes, and help keep projects on track. You'll work closely with colleagues and partner organisations, building positive relationships and supporting the successful delivery of key priorities.

We're looking for someone with excellent organisational and communication skills, experience in administration and project support, confidence handling confidential information, and strong IT skills across Outlook, Word, Excel and PowerPoint. You'll be able to manage your own workload, work effectively as part of a team, and demonstrate a commitment to equality, inclusion and the Council's values.

If you're enthusiastic, detail-focused and passionate about making a difference for local families, we'd love to hear from you.

About us

Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Application Process

Applicants for this public-facing post will need to demonstrate the ability to converse, and provide effective help or advice, fluently in spoken English

On occasions, we may close a vacancy early due to a very high number of applications being received.