Family Hub Practitioner

Kent County Council; Tonbridge; On-site; GBP 80,000 - 100,000; Full time

Job summary

A regional council in Tonbridge is seeking a Family Hub Practitioner to provide support and services to families. Responsibilities include planning and delivering activities, building relationships with young people, and collaborating with local partners. The ideal candidate is hardworking, communicates effectively, and can manage travel across the district, ensuring a welcoming environment for families. This full-time role offers flexible arrangements and training in Family Hub projects.

Benefits

Flexible work arrangements

Training in Family Hub projects

Qualifications

• Hardworking and committed individuals needed to support young people and families.
• Ability to effectively manage diaries and work collaboratively.
• Good communication skills with a friendly demeanor.

Responsibilities

• Plan, deliver, and evaluate activities to provide support for attendees.
• Develop relationships to provide information and support through services.
• Contact clients by phone to arrange visits for support.

Skills

Building trusting relationships

Diary management

Communication skills

Job description

Overview

Family Hubs provide a place to get the local support and services families need. Kent Family Hubs offer advice, support and services to help throughout a family’s journey, from newborns to 19-year-olds, or up to 25-year olds with special educational needs and disabilities (SEND). Family Hub Practitioners have a key role in Kent's Family Hubs, with a focus on young people in the 11-19 years age range. The role involves running groups such as Compass (a course based on Dialectical Behaviour Therapy) for young people, and providing 1-1 support in the home, school or Family Hub to educate or coach them through current challenges. The Hubs are placed at the heart of communities to enable families to access help at the right time.

This full-time post is based in Tonbridge Family Hub and will involve working across Tonbridge and Malling. You will be line managed and supported by motivated and experienced local managers, work as part of a team as well as in direct 1-1 work with families, and need to be good at diary management, friendly and approachable to young people to build trusting relationships.

This post is a customer-facing position and Kent County Council has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.

Responsibilities

• Planning, delivery and evaluation of activities while providing a welcoming and supportive environment for attendees (e.g., Compass or Holiday activities).
• Developing positive relationships with young people and, where appropriate, their parent/carer to provide information and targeted support through available services.
• Contacting clients by phone to arrange visits and providing support and advice in homes, schools or local communities.
• Working as part of the Family Hub Network with local partners and organisations, including colleagues in Early Help and Social Care, to deliver services across the Tonbridge and Malling district.
• Keeping accurate notes and records of work completed.
• Working in line with current guidance and procedures to ensure safety for staff and clients while achieving positive outcomes for young people.
• Travel across the district as required and maintain flexibility to meet service needs.

Requirements / What we’re looking for

• Hardworking, committed and passionate individuals who can build trusting relationships with young people and families.
• Ability to manage diaries effectively and work as part of a team as well as in 1-1 settings.
• Good communication skills and a friendly, approachable demeanour.
• Willingness to travel across Tonbridge and Malling and to work some evenings (usually 2 per week).
• Full-time, 37 hours per week. Exact days and patterns can be discussed.
• Training will be provided in a range of Family Hub projects.

Additional information

Work that works for you and us — flexible arrangements can be discussed. Kent County Council is committed to building a diverse workforce and encourages applications from people of all backgrounds and caring responsibilities to create an inclusive workplace. Please note that closing dates may be earlier than stated should a number of suitably qualified candidates apply.