Family Help Team Manager — Lead Safeguarding & Outcomes

Dudley Metropolitan Borough Council; Dudley; On-site; GBP 57,000 - 61,000; Full time

Job summary

Dudley Metropolitan Borough Council is seeking a Team Manager for Family Help based in Dudley. You will lead a team of social workers and practitioners, coordinating support for children and families across Family Help and Child Protection, and drive high-quality practice in a demanding environment.

The role requires a recognised social work qualification, registration with Social Work England, and substantial experience in statutory children’s services.

Qualifications

• Social work professional qualification required and registration with Social Work England.
• Significant experience in statutory children's social care services with safeguarding knowledge.
• Experience supervising, supporting or developing practitioners and promoting excellent social work practice.
• Ability to make sound decisions in complex situations and manage risk.
• Demonstrated communication, leadership and partnership-working skills.
• Commitment to strengths-based, relationship-focused and trauma-informed practice.

Responsibilities

• Create a positive team culture where staff feel supported, valued and empowered to achieve excellent outcomes for children and families.
• Drive high-quality, relationship-based practice through effective supervision and professional development.
• Ensure children receive timely and effective interventions that improve safety, wellbeing and long-term resilience.
• Maintain oversight of assessments, plans and interventions, ensuring they are child-focused and outcome-driven.
• Lead on decision-making and risk management within statutory safeguarding processes.
• Promote strengths-based and restorative approaches across all aspects of practice.
• Build and maintain strong partnerships with partners within localities
• Support service development, innovation and continuous improvement within the Family Help model.

Skills

Leadership

Communication

Risk management

Partnership working

Decision making

Trauma-informed practice

Education

BA/MA in Social Work

Registered with Social Work England

Job description

Dudley Metropolitan Borough Council is seeking a Team Manager for Family Help based in Dudley. You will lead a team of social workers and practitioners, coordinating support for children and families across Family Help and Child Protection, and drive high-quality practice in a demanding environment.

The role requires a recognised social work qualification, registration with Social Work England, and substantial experience in statutory children’s services.