Family Help Support Worker

BCP Council; Bournemouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government council in Bournemouth is looking for a Family Help Support Worker to deliver high-quality interventions for children and young people aged 0-17. You will work directly with families and partner agencies to support positive outcomes. Candidates should have at least an NVQ 4 in a relevant field and a strong understanding of child development. This role requires excellent interpersonal skills and the ability to build supportive relationships.

Qualifications

• Sound knowledge of child development (0–11 years) and/or adolescence (11–18 years).
• Experience in completing observations and making evidence-based decisions.
• Understanding of safeguarding and child protection.

Responsibilities

• Deliver high-quality interventions within families and schools.
• Engage with community providers to support access to services.
• Act as a case-holding lead professional.

Skills

Building supportive relationships

Interpersonal skills

Solutions-focused approach

Education

Minimum NVQ 4 in a related field

Job description

We are committed to improving the quality of life for the people of Bournemouth, Christchurch, and Poole by delivering high-quality services that secure positive outcomes for children, young people, and their families.

As a Family Help Support Worker you will be a key member of the Children & Families First team working with unborn – 17year olds and their families who have been assessed as needing services under S17 of the Children Act, Child in Need.

Your role will involve delivering high-quality interventions to support children and young people aged 0-17 aiming to improve outcomes for the children, build parental capacity, strengths, and resilience. You will work directly with professionals and the public looking to seek information, advice and guidance and undertaking live screening tools. This will involve work with young people that are not in education, employment or training, young carers, those children and young people who are on the edge of care or returning to their families after being in care.

Key Responsibilities:

• Deliver high-quality interventions within children, young people and their families in schools, online and other venues.
• Undertake observation, assessment, direct work and progress tracking to measure outcomes.
• Engage with community, voluntary providers, and partner agencies to support access to services across the BCP Partnership.
• Act as a case-holding lead professional, undertaking assessments and creating intervention plans.
• Ensure the child/young person/family is at the centre of professional planning and intervention.
• Build collaborative relationships with partners.
• Apply principles of anti-discriminatory practice to ensure dignity and respect for all children and young people.
• Work under the direction of the team manager or Senior Practitioner, engaging in reflective case supervision.

Qualifications and Experience:

• Minimum NVQ 4 in a related field or equivalent experience.
• Sound knowledge of child development (0-11 years) and/or adolescence (11-18 years).
• Experience in completing observations, written assessments, and making evidence-based decisions.
• Proven experience in delivering direct interventions that improve outcomes for children, young people, and parents/carers.
• Working knowledge of relevant legislation and statutory guidance.
• Understanding of safeguarding and child protection.

Personal Qualities and Attributes:

• Ability to build supportive, positive, and trusting relationships.
• Committed to continuous professional development and able to coach and mentor others.
• Solutions-focused with excellent interpersonal and communication skills.
• Able to plan and organize workload in a changing environment with competing demands.

Job Requirements:

• Enhanced DBS check.
• Ability to travel across the BCP area using own form of transport.

If you are passionate about making a difference in the lives of children, young people, and families, we would love to hear from you.

Proposed interview dates: 7/10th November