Family Help Lead Practitioner

Wiltshire Council; Salisbury; Hybrid; GBP 36,000 - 38,000; Full time

Job summary

Wiltshire Council is seeking a Family help lead practitioner to support vulnerable children and families in Wiltshire. You will manage your own caseload from assessment to planning, coordinating multi-agency responses, and delivering targeted interventions to strengthen family resilience.

The role requires NVQ Level 4 or equivalent, a strong understanding of child protection policies, and a commitment to safeguarding children, young people, and vulnerable adults.

Qualifications

• Experience working with vulnerable children
• Strong knowledge of child development
• Commitment to safeguarding children and vulnerable adults

Responsibilities

• Manage your own caseload from assessment to planning and provide support interventions
• Coordinate a multi-agency response and support Social Work Colleagues on CP and CIN
• Deliver targeted work to improve outcomes for children and families

Skills

Family support

Caseload management

Multi-agency work

Child protection policy knowledge

Education

NVQ Level 4 or equivalent

Job description

Salary:£ 35,570- £ 37,563

Hours per week:37 hours

Interview date:18 & 19 November 2026

Join our Family help and safeguarding service as a Family help lead practitioner and be a pivotal support for our most vulnerable children in Wiltshire.

We'r e dedicated to redefining young futures by working collaboratively with our partners to offer high-quality, efficient, and effective support services. As a Family Key Worker,you'll form strong connections with children, young people, parents, and carers to understand the challenges they face. Through appropriate interventions and direct work,you'll enhance their resilience, strengthen family bonds, and reduce the need for specialised services.

Managing your own caseload,you'll guide cases from assessment to planning and provide and support interventions, coordinating a multi-agency response, in addition you will provide targeted work to support Social Work Colleagues who are working at both CP and CIN.

To excel in this role, you should have an NVQ Level 4 or equivalent qualification/experience, a deep understanding of child protection policies, and a commitment to safeguarding children, young people, and vulnerable adults.

Proven experience working with vulnerable children, strong knowledge of child development, and a drive to improve outcomes for children and families are essential.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

• Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.
• We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best.
• We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
• We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Contact details

Arlene McCarthy atSupport Assistant Team Manager, at [e-mail]

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.