Social Care Practitioner

Wiltshire Council; Trowbridge; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

Wiltshire Council is recruiting a Social Care Practitioner for the Rapid Response Team in the Wiltshire area. The role delivers a rapid response within 2 hours to referrals when informal carers are unwell or hospitalised, coordinating interim packages of support to keep clients safe.

The role involves information gathering, Care Act assessments, home and placement visits, and managing a caseload while working with families, carers and health professionals to achieve positive outcomes.

Qualifications

• Relevant social care experience.
• Strong communication and ICT skills.
• Good understanding of adult social care, safeguarding and legislation.

Responsibilities

• Carry out initial information gathering and support the arrangement of interim packages of support to keep the person safe.
• Conduct home and placement visits as part of Care Act assessments and coordinating care and support.
• Manage a caseload and work with families, carers, health professionals and partner agencies.
• Focus on helping people achieve their outcomes and safeguarding vulnerable adults.
• Ensure services are delivered legally and in line with customer needs.

Skills

Social care experience

ICT skills

Understanding of adult social care

Safeguarding knowledge

Job description

Salary:£32,578 - £34,811 per annum

Hours per week:37 hours

Interview date:Week Commencing Monday 16 November 2026

Our Rapid Response Team are looking for a Social Care Practitioner. The team provides a response within 2 hours to referrals where an informal carer is unwell or admitted to hospital and unable to provide essential care to a person they usually care for. Working closely with customers, families and health professionals the team helps to deliver safe and positive outcomes.

The Social Care Practitioner role involves undertaking initial information gathering and supporting the arrangement of interim packages of support to maintain the persons safety. The Social Care Practitioner also undertakes home and placement visits carrying out Care Act assessments, coordinating care and support, managing a caseload and working closely with families, carers, health professionals and partner agencies. The role focuses on helping people achieve their desired outcomes, safeguarding vulnerable adults, and ensuring services are delivered effectively, legally, and in line with customer needs.

The successful candidate will have relevant social care experience, strong communication and ICT skills, and a good understanding of adult social care, safeguarding and legislation. You will be able to work independently, manage priorities effectively, and deliver person-centered support that promotes positive outcomes. The role involves working both weekdays and weekends on a rota basis.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Holly Pryer, Service Manager, at [e-mail].

Application criteria

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.