Family Help Co-ordinator.

Bristol City Council; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local council in Bristol is seeking a qualified Social Worker for the role of Family Help Coordinator. The successful candidate will supervise social workers, oversee referrals, and manage specialist workers to support families in need. The council offers a supportive environment and extensive career development opportunities within its Family Help Team.

Benefits

Flexible working

Competitive pay

Local Government Pension scheme

Generous annual leave allowance

Qualifications

• You will need a Social Work qualification.
• You will need sound risk management skills.
• Good reflective supervision skills are necessary.

Responsibilities

• Supervise the two social workers in the team.
• Oversee the Team around the School offer and an advice line service.
• Manage the specialist workers within the Family Help team.

Job description

Full Time, Fixed Term until 31st March 2026.

We have an opportunity for a qualified Social Worker to join the Family Help Team in South Bristol as the Family Help Co-ordinator. The Family Help and Safeguarding teams are all located within one large service working together to meet the needs of families living in the South of our city. The service is based at Symes House in Hartcliffe and includes Family Help teams, Safeguarding teams, Parenting Services, Youth Services and other specialist workers.

As a Co-ordinator, You Will:

• Supervise the two social workers in the team. The Social Workers carry out some work with families impacted by homelessness, Sect 85 assessments and support Team around the School work.
• Oversee the Team around the School offer and an advice line service for professionals.
• Have responsibility for the triage of new referrals coming into the service including making direct contact with families and multi-agency partners to make sure the needs of the family are clearly understood.
• Lead on mappings and allocation decisions.
• Manage the specialist workers within the Family Help team (Adult Mental health worker, PMHS, a Drug and Alcohol worker and an IDVA.)
  
  

What do I need to have?

You will need a Social Work qualification.

You will need sound risk management skills and be able to support colleagues with threshold decisions and be part of the weekly Multi-Agency Locality meetings to determine the best way to support the families referred to the panel.

You will need to have good reflective supervision skills and have a good understanding of practice and performance standards and support workers to deliver a quality service to families.

You will be part of a dynamic and supportive management team and will receive regular supervision and support from the Family Help Team Manager.

What We Offer:

Generous Rewards: Enjoy a competitive rewards package, featuring flexible working, competitive pay, an exceptional Local Government Pension scheme, and a generous annual leave allowance. Explore more about our benefits on our social work microsite

Unrivalled Career Development: Join an innovative and forward-looking organisation with an excellent training and progression program tailored for social workers.

Ongoing Support: Experience a supportive work environment with a manager-to-social-worker ratio of 1:3, offering support and guidance to help you thrive in your new role.

Why Join Us:

Inspiring Culture: An independent review highlighted our robust practice culture dedicated to facilitating effective changes within families. Our staff are highly dedicated to the well-being of Bristol's children and families.

Supportive Environment: Enjoy a work environment that values support, with high levels of satisfaction reported in supervision (90%), good support from managers in complex situations (95%), and ready access to management support (98%).

Learning Culture: Be a part of a team that values continuous improvement, with a 94% belief in Bristol's positive learning culture.

Why Bristol?

Fast Paced and Dynamic: Join a vibrant and fast-paced environment that thrives on innovation and collaboration.

City of Hope: Explore our short film, "

Please note that this role is subject to an Enhanced DBS Check.

How do I apply?

If you share our

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For more information or to discuss opportunities, contact Katrina Murphy, Area Manager (South), at 0117 3574949 / 07795091412,

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Black and racially minoritised and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Full Time, Fixed Term until 31st March 2026.

We have an opportunity for a qualified Social Worker to join the Family Help Team in South Bristol as the Family Help Co-ordinator. The Family Help and Safeguarding teams are all located within one large service working together to meet the needs of families living in the South of our city. The service is based at Symes House in Hartcliffe and includes Family Help teams, Safeguarding teams, Parenting Services, Youth Services and other specialist workers.

Why Join Us:

Inspiring Culture: An independent review highlighted our robust practice culture dedicated to facilitating effective changes within families. Our staff are highly dedicated to the well-being of Bristol's children and families.

Supportive Environment: Enjoy a work environment that values support, with high levels of satisfaction reported in supervision (90%), good support from managers in complex situations (95%), and ready access to management support (98%).

Learning Culture: Be a part of a team that values continuous improvement, with a 94% belief in Bristol's positive learning culture.

Why Bristol?

Fast Paced and Dynamic: Join a vibrant and fast-paced environment that thrives on innovation and collaboration.

City of Hope: Explore our short film, "

Please note that this role is subject to an Enhanced DBS Check.

How do I apply?

If you share our

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For more information or to discuss opportunities, contact Katrina Murphy, Area Manager (South), at 0117 3574949 / 07795091412,

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Black and racially minoritised and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.