Family Help Assistant

Cheshire East Council; Sandbach; On-site; GBP 25,000 - 28,000; Full time

Job summary

Join Cheshire East Council as a Family Help Assistant, where you will make a positive impact on families and children. This role involves collaborating across various services to provide timely support and improve family outcomes. You will engage directly with families, ensuring their needs are prioritized and addressed effectively.

Qualifications

• Experience in family support and intervention.
• Understanding of safeguarding policies.

Responsibilities

• Enable timely interventions for families.
• Support evidence-based programmes to improve outcomes.
• Conduct holistic assessments of family situations.

Skills

Intervention planning

Family assessment

Coordination with agencies

Record keeping

Safeguarding

Job description

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Family Help Assistant

Are you passionate about making a difference in the lives of families and children? Join our dedicated team at Cheshire East Council as a Family Help Assistant. In this role, you will work in partnership across a range of early help and prevention services, ensuring families receive effective support at the right time to reduce the need for more acute and statutory services. We have one role available covering the north of the borough.

Organisation: Cheshire East Council

Location: Alsager, Sandbach, Crewe, Middlewich, Nantwich

Job Category: Children and Young People Services

Grade: CEC NJC - Grade 5

Salary Range: Min £25,584 per annum, Max £27,269 per annum

Hours per week: 37

Weeks per year: 52.143

Employment Type: Permanent

Closing Date: 08/07/2025

Ref No: E3141

Documents: PDF, 291.79kb

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we offer a wide range of challenging and rewarding career opportunities.

We are committed to a workplace culture that provides a shared purpose, a well-led organisation, and values our people, succeeding together as one team and one council to deliver the best service for our communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to innovate, and are committed to teamwork and delivering exceptional service, we want to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and aim for our workforce to reflect the diversity of our communities.

Role Responsibilities:

• Enable families to receive appropriate and timely interventions across the 0-19 age continuum, planning, delivering, and reviewing interventions following the Family Help Framework.
• Support the setup and delivery of evidence-based programmes to improve family outcomes.
• Undertake holistic low-level assessments of family situations, prioritising vulnerable children and hard-to-reach families.
• Maintain effective records on the case management system for audits, information sharing, and reporting.
• Work in partnership with children’s services and other agencies to deliver targeted, coordinated programmes.
• Identify and support families experiencing difficulties early, sharing information with line managers for service monitoring and evaluation.
• Actively involve service users, ensuring the child's voice is central in all interactions.
• Comply with statutory requirements, policies, and regulations, including safeguarding policies to ensure young people's safety.
• Engage young people across services and with parents to re-engage them with provisions/services.

If you require further information, please contact Kathryn Battams at 07773 227942.

Interviews are scheduled for the week commencing 17th and 18th July 2025.

Cheshire East Council is committed to safeguarding children and vulnerable adults. Disclosure of any relevant convictions is required during the application process, as cautions, convictions, reprimands, or warnings that are not protected by law do not exempt applicants from disclosure.

Please check your email regularly for updates regarding your application. If you have not heard from us within 4 weeks of the closing date, you may not have been shortlisted, but we encourage you to apply again.

Remember to quote the job reference number in all correspondence.