Family First Case Manager

Service Care Solutions Ltd; Knowsley; On-site; GBP 30,000 - 40,000; Full time

Job summary

Knowsley Borough Council is seeking a passionate Family First Case Manager to join their Early Help and Prevention team. The role involves supporting families with complex needs, conducting assessments, coordinating support services, and ensuring high-quality standards while working directly with families to make a positive impact.

Benefits

Dedicated personal consultant

Variety of exclusive roles

Frequent updates on new opportunities

Expert payroll service

Referral bonus of £250

Qualifications

• Strong safeguarding knowledge and experience.
• Excellent organizational and communication skills (written and verbal).
• Sound understanding of early intervention and family support.

Responsibilities

• Conduct whole-family Early Help Assessments.
• Organise and lead Team Around the Family (TAF) meetings.
• Develop and review SMART action plans with families.

Skills

Safeguarding knowledge

Organizational skills

Communication skills

Job description

Job Opportunity: Family First Case Manager – Knowsley Borough Council

Nutgrove Building, Knowsley, L36 9GD
Contract:Initial 3 months, with possibility of extension
Full-Time: 36 hours per week (Monday–Friday, 9:00am–5:00pm)

Are you passionate about making a real difference in the lives of families and children? Knowsley Borough Council is looking for a committed and experienced Family First Case Manager to join our dedicated Early Help and Prevention team.

About the Role: As a Family First Case Manager, you will play a pivotal role in supporting families with complex needs, helping them to build resilience and thrive. You’ll be part of a dynamic service delivering whole-family early help through multi-agency interventions, with the aim of preventing escalation to more intensive, statutory services.
You will:

• Conduct whole-family Early Help Assessments
• Organise and lead Team Around the Family (TAF) meetings
• Develop and review SMART action plans with families
• Carry out regular home visits and direct work with children and young people
• Coordinate with a wide range of partners to deliver impactful support
• Work within tight timeframes while maintaining high-quality standards
• Demonstrate excellent safeguarding practice at all times

Requirements: We’re looking for someone with:

• Strong safeguarding knowledge and experience
• Excellent organisational and communication skills (written and verbal)
• A sound understanding of early intervention and family support
• Confidence in working directly with families in their own homes
• The ability to develop, implement, and monitor SMART plans effectively
• Experience in multi-agency working and leading TAF meetings

Why Join Us? You’ll be part of a forward-thinking, supportive team committed to early intervention and preventative work. This is a fantastic opportunity to make a measurable impact in the Knowsley community while enhancing your own professional development.

The benefits of working with Emily at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of the market
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week
• At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. To apply for this role, or to refer someone else, then please do not hesitate to contact Emily at Service Care Solutions on 01772 208964 or [e-mail]