Family Engagement Manager (Scale 2)

Prison Advice and Care Trust; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading charity in the UK is looking for a Family Engagement Manager to oversee family engagement casework within the prison system. Responsibilities include organizing Family Days and managing the visits centre booking line. The ideal candidate will have experience working with families in a challenging environment, excellent organizational and interpersonal skills, and a strong understanding of safeguarding practices. Competitive benefits are offered including training opportunities and a supportive team environment.

Benefits

Free advice and counselling service

Contributory pension

Generous holiday entitlement

Training events

Qualifications

• Experience managing casework in a challenging multi-agency environment.
• Knowledge of safeguarding and child protection practices.
• Ability to develop family-focused plans.

Responsibilities

• Manage family engagement casework within the prison.
• Organize Family Days periodically.
• Oversee the visits centre booking line.

Skills

Coordination of services

Understanding of working with families

Excellent organizational skills

Interpersonal communication

Emotional resilience

Job description

Role overview

As Family Engagement Manager, you will manage Pact’s Family engagement casework within the prison, organise Family Days
periodically and liaise with our subcontractors in the Visits Centre. You will also oversee the visits centre booking line. HMP
Bristol is an exciting opportunity to work in a faced paced and challenging environment.



About You:




To be successful in this role you will have a demonstrable capacity to coordinate a broad service, as well as experience and
understanding of working with families in a challenging multi-agency environment, ideally involving offenders and/or their
families. You will have previously managed a service in which emotional resilience was required. You will also have excellent
organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to the planning and
development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore, you will have
excellent interpersonal communication skills and the ability to work in building partnerships with a range of agencies.




Organisation:




Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative
services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have
resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of
every human being, and our work focusses on human relationships, family and community. We are committed to achieving high
standards of quality in all that we do.




What we offer:




Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.



How to apply:




If you feel that you meet the requirements of this exciting new role, please complete an application form by clicking the `apply
now` button.




* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.




Other information:




Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being
bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.