Family and Student Support Worker

Catch22; Norwich; On-site; GBP 29,000 - 35,000; Full time

Job summary

Catch22 is seeking an individual to support marginalized young people across Norfolk. This role involves engaging students in alternative education settings, ensuring their access to learning and well-being. Candidates should hold relevant qualifications and be committed to safeguarding and youth support.

Benefits

Supportive work environment

Opportunity for professional development

Commitment to equality and diversity

Qualifications

• Must have relevant qualifications in youth and community work, social work, or similar.
• Willingness to undertake Early Help and Signs of Safety Training.

Responsibilities

• Manage a caseload of marginalized young people.
• Support the development of individual education/learning plans.
• Ensure compliance with safeguarding policies.

Skills

Communication

Resilience

Relationship Building

Education

Relevant professional qualification (NVQ level 2)

Level 2 English and Maths

Job description

Company Description

Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that build resilience and aspiration in people and communities. Our 1600 colleagues work at every stage of the social welfare cycle, supporting 44,000 individuals from cradle to career. Today we deliver alternative education, apprenticeships and employability programmes, justice and rehabilitation services (in prisons and in the community), gangs intervention work, emotional wellbeing and substance misuse, and children’s social care programmes.

Catch22 include is an alternative education provider for young people, over 700 vulnerable young people with challenging behaviours are supported through independent alternative education schools or via a range of tailored support programmes delivered in school or off-site. Include schools provide an alternative to mainstream schooling, whereby multiple barriers to learning have previously affected engagement and access to education

Catch22 include Norfolkis an Ofsted registered independent school. It provides full-time, alternative, secondary education for young people who have been excluded from their previous school or pupil referral unit, or who need additional supportto whatis offered by a mainstream setting.

Job Description

Where you fit in

This role is designed to ensure consistency across the school’s in helping to ensure that all students can access their education. You will be required to work across Norfolk support our students with all three of our school provisions; Norwich, Kings Lynn and Cloud22 (online school)

There will be a requirement to travel and work in a range of settings, and undertake home visits, (including some very occasional out of county). You will be responsible for your own travel arrangements. You will be required to make visits on your own and will need to follow the lone working practices.

Potential risk to personal safety and belongings due to working with aggressive and violent families. Visiting service users’ homes where conditions and hygiene are poor/dangerous. Poor personal hygiene of some service users. Potential exposure to infectious diseases. Possibility of contact with drug/alcohol abusing service users.

Awareness of the impact of complex and emotionally difficult cases, ensuring your resilience for your own wellbeing.

Support the senior leadership team to ensure the development of the school as a catalyst for social change, improving sustainable outcomes for young people and the community as a whole. You will be responsible for maintaining and improving the school’s inspection ratings through the delivery of high quality and high challenge, people focused and compliant education.

Manage, support and develop a group of marginalized young people and their families by building trusting relationships through the use of individual sessions, group work, family visits and other interventions. Oversee a holistic person centered approach to a young person’s journey from entry to exit, bridging the gap between their academic, behavioral and therapeutic needs.

Develop individual education/learning plans that brings together internal, external and multi-agency professionals in order to support development, attainment and progression. To embed safeguarding and inclusion principles at the heart of all practice.

Main Duties & Accountabilities

• Manage a caseload of the most complex work promoting high quality assessments and interventions preventing the escalation of need and bringing about positive change, through developing effective relationships, ensuring that the voice of the child is the focus of case recording and the planning of interventions to get them into school.
• Develop, lead and supervise the coordination of partner agency and family network responses in the form of a written plan. The aim of the plan is to improve outcomes for children, young people and families in a timely way.
• Review the plan, alongside the child, young person and family and relevant professionals, with agreed timescales, to ensure that they have the capacity to be resilient and help themselves wherever possible.
• Provide advice and support to families to identify and utilise their wider support network in the home and community and where necessary support the family to make referrals to relevant services
• To develop and deliver a range of high-quality targeted services/interventions, which will achieve and sustain positive outcomes for children, young people and theirs families.
• Provide advice and support to families to identify and utilise their wider support network in the home and community to bring about social change, sustaining positive relationships in all circumstances
• Work in partnership with the Senior leadership to design, development and deliver an outstanding, innovative and creative SEMH curricula across the school, including high quality and high challenge behaviour management and therapeutic support and utilising the latest technologies.
• Ensure that all learners are safe and feel safe and that the Catch22 Safeguarding Policy and all linked safeguarding policies. Keeping Learners Safe/KCSIE statutory requirements are adhered to. Similarly, oversee the safeguarding caseload and all learners on CP Plans or CIN Reviews.
• Create aspirational targets with high expectations of learner achievement, with the focus of success and progression which supports and motivates students to overcome barriers.

Leadership and management:

• Act as role model; champion Catch22 and the Education directorate’s vision and values.
• Manage and analyse performance data and report to Pastoral Manager. Take appropriate actions to address areas of underperformance.
• Manage and implement the contribution review process by setting targets for individual and family performance.
• Support the training and development of staff to ensure the delivery of key interventions are managed effectively in school.
• Ensure all Catch22 safeguarding and child protection processes are followed.
• To help manage pupil behaviour on-site/ at their homes, creative support plans and targets to combat this.
• Ensure that appropriate behaviour strategies are used and shared to ensure the best outcomes for pupils.
• Be responsible for the safe running of your work day, including adhering to all health and safety policies and regulations, including ensuring your personal car is fit for purpose.

Administrative:

• To manage the administration of school-based activities such as safeguarding, ICT, & People Services
• To manage and maintain administrative systems and procedures; ensure that they are operated efficiently so that they fully support the school’s needs; recommend and implement new administrative systems, procedures and equipment, including administrative ICT, to meet the changing needs of the school.
• To manage the inputting of data on SIMS and CPOMS.
• To effectively communicate with outside agencies when necessary.
• To report back to the senior leadership team with progression on caseloads.

General Duties:

• To provide other support as relevant to the pupils and family.
• Report any strategies and interventions delivered, and share successes to staff on site.
• Support external quality assurance visits eg Ofsted, Local Authority. With keeping accurate records of interventions, referrals and strategies delivered and there overall effectiveness.
• Ensuring that the school is presented to parents, visitors and others in a positive, friendly and helpful way.

What does good look like for this role?

• Improve attitude and engagement of pupils and families
• Provide reports to management of progress by pupil, class and school
• Enable pupils to make academic progress

For full job description please click here.

Qualifications

Essential

• A relevant professional qualification (NVQ level 2) in working with young people, e.g. teaching, youth and community work, social work, counselling, mentoring.
• Level 2 English and Maths.
• Early Help and Signs of Safety Training, or willingness to undertake this training within the first year

Additional Information

Salary: Up to£35,000 (Full time equivalent) depending on experience.

Weeks per year: 52 weeks per year

Catch22 is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening appropriate to the post. Any offer of employment will be subject to an enhanced DBS check

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.