Failsafe and Administration Lead (Ophthalmology)

Royal Devon and Exeter NHS Foundation Trust; South Molton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent healthcare provider in South Molton is seeking a proactive Failsafe and Administration Lead for Ophthalmology. The successful candidate will ensure robust tracking systems to enhance patient safety and compliance with NHS standards. Ideal candidates will have excellent organizational skills and experience in monitoring clinical pathways. Join a diverse team focused on high standards of care in a supportive environment.

Benefits

Extensive staff discounts

Access to occupational health services

NHS Pension scheme

Flexible work-life balance schemes

Qualifications

• Experience in monitoring patient pathways.
• Ability to work independently in a clinical environment.
• Understanding of NHS safety guidelines.

Responsibilities

• Monitor and maintain failsafe systems for ophthalmology pathways.
• Investigate gaps in patient follow-up.
• Ensure compliance with patient safety standards.

Skills

Detail-oriented

Organizational skills

Communication

Job description

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Failsafe and Administration Lead (Ophthalmology), South Molton

Client:

Royal Devon and Exeter NHS Foundation Trust

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

3c1591cb04da

Job Views:

3

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Role Summary

We are seeking a proactive individual to join our Ophthalmology team as a Failsafe Officer. This vital role supports patient safety by ensuring robust tracking and follow-up systems are in place for key ophthalmic pathways, such as glaucoma, macular degeneration, and diabetic eye screening.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

The Failsafe Officer acts as a final safeguard to ensure that no patients are missed or lost to follow-up due to administrative oversight or clinical process delays. Working closely with clinical teams, administrative staff, and IT systems, the post-holder will monitor and audit high-risk patient pathways, investigate potential gaps, and ensure timely intervention or escalation where required.

This role is essential in supporting compliance with national safety guidelines and maintaining high standards of care. The successful candidate will be detail-oriented, highly organised, and able to work independently in a busy clinical environment.

Key Responsibilities:

• Monitor and maintain failsafe systems for high-risk ophthalmology pathways
• Identify and investigate gaps in patient follow-up or treatment timelines
• Liaise with clinical staff to ensure urgent cases are prioritised appropriately
• Ensure compliance with NHS clinical governance and patient safety standards
• Maintain accurate documentation and support data audits

Working Pattern: hours over 4 days. Monday - Friday.

Interview Date: To be confirmed.

For further information please contact: Rachael Weathers, Operations Manager (Ophthalmology) on Pay: The salary advertised for this position reflects the Agenda for Change 5/6 rates, inclusive of a pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 4/5 pay bandings (Pay scales for 4/ | NHS Employers)

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon. Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.