Failsafe and Administration Lead (Ophthalmology)

NHS Jobs; Barnstaple; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Barnstaple seeks a Failsafe and Administration Lead for ophthalmology. The role involves monitoring high-risk patient pathways, ensuring compliance with safety standards, and supporting clinical teams. Ideal candidates will be detail-oriented and organized, able to work independently in a healthcare setting. This position includes a flexible work schedule and comprehensive benefits.

Benefits

27 to 33 days of paid annual leave

Occupational health services

Staff discounts

Salary sacrifice schemes

NHS Pension

Cycle to work scheme

Qualifications

• Experience in monitoring and maintaining failsafe systems in a healthcare environment.
• Knowledge of NHS clinical governance and patient safety standards.
• Ability to investigate gaps in patient follow-up or treatment timelines.

Responsibilities

• Monitor and maintain failsafe systems for high-risk ophthalmology pathways.
• Identify and investigate gaps in patient follow-up or treatment timelines.
• Liaise with clinical staff to ensure urgent cases are prioritised appropriately.
• Ensure compliance with NHS clinical governance and patient safety standards.
• Maintain accurate documentation and support data audits.

Skills

Detail-oriented

Highly organised

Ability to work independently

Strong communication skills

Job description

Failsafe and Administration Lead (Ophthalmology)

For more information on the Job Description and Responsibilities, please click the link below.

Role Overview

The Failsafe Officer acts as a final safeguard to ensure that no patients are missed or lost to follow-up due to administrative oversight or clinical process delays. Working closely with clinical teams, administrative staff, and IT systems, the post-holder will monitor and audit high-risk patient pathways, investigate potential gaps, and ensure timely intervention or escalation where required. This role is essential in supporting compliance with national safety guidelines and maintaining high standards of care. The successful candidate will be detail-oriented, highly organised, and able to work independently in a busy clinical environment.

Key Responsibilities

1. Monitor and maintain failsafe systems for high-risk ophthalmology pathways
2. Identify and investigate gaps in patient follow-up or treatment timelines
3. Liaise with clinical staff to ensure urgent cases are prioritised appropriately
4. Ensure compliance with NHS clinical governance and patient safety standards
5. Maintain accurate documentation and support data audits

Working Pattern & Additional Information

Work schedule: 30 hours over 4 days, Monday to Friday.
Interview date: To be confirmed.
For further information, please contact: Rachael Weathers, Operations Manager (Ophthalmology) at [e-mail].

Salary & Benefits

The salary reflects the Agenda for Change 2025/6 rates, including a 3.6% pay award to be implemented later this year. If you join before the implementation, the backdated pay will be applied from your start date. Until then, remuneration is based on the 2024/5 pay bandings.

As an inclusive employer, the Royal Devon values diversity and encourages applications from all backgrounds. Preference will be given to staff with Priority and 'At Risk' status, including NHS At Risk staff throughout Devon.

The Trust reserves the right to close the vacancy once sufficient applications are received.

About Us & Benefits

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, integrating the expertise of the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

We support staff development through funding for qualifications, CPD, and rotational placements. We promote a healthy work-life balance with flexible working schemes and family-friendly policies.

Additional benefits include: 27 to 33 days of paid annual leave, occupational health services, staff discounts, salary sacrifice schemes, NHS Pension, cycle to work scheme, and more.