Faculty Admin Manager

Arden University; Birmingham; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

Arden University is seeking a proactive Faculty Admin Manager to support the Dean and drive administrative excellence within the Faculty of Social Sciences and Technology. The ideal candidate will have strong leadership and organizational skills, with the ability to manage competing priorities in a dynamic, fast-paced environment. This role requires collaboration with a diverse range of stakeholders and offers a hybrid working arrangement, ensuring a balance between office presence and flexibility.

Benefits

30 days holiday + bank holidays

Generous pension plan

Private Medical Insurance

Free Arden course for employees

Other excellent benefits

Christmas closure

Qualifications

• Experience managing administrative functions in a complex environment.
• Proven track record of process improvement.
• Strong interpersonal skills and ability to work with senior leaders.

Responsibilities

• Lead the academic administration team ensuring efficient service delivery.
• Collaborate with various stakeholders for alignment and compliance.
• Support the Dean and Senior Leadership in achieving Faculty goals.

Skills

Leadership

Organizational Skills

Communication

Time Management

Problem Solving

Job description

Salary: £35,000 - £38,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Dean of the Faculty of Social Sciences and Technology

Department: Faculty of Social Sciences and Technology

Click here to read the full job description and view our excellent benefits here

This role operates on a hybrid working arrangement that will require some travel, predominantly to ourCoventry Head office and our Birmingham Campus (although there may be times you will need to travel to our othercampus locations in Leeds, London, Nottingham and Manchester.) This is expected to be approximately once a week butmay fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

The Academic Office at Arden University plays an important role in supporting academic governance, quality assurance, and student success. The department oversees key processes such as programme validation and approval, policy development, regulatory compliance, and assessment management.

Working closely with faculties, professional services, and external regulatory bodies, the Academic Office ensures that Arden’s academic standards align with sector benchmarks and accreditation requirements. It is also responsible for enhancing student experience by maintaining fair and transparent academic policies, supporting assessment boards, and facilitating effective learning and teaching practices.

About the Opportunity:

As Faculty Admin Manager, you will play a key role in supporting the Dean, Associate Dean, and the Senior Leadership Team in delivering the Faculty’s strategic and operational goals. You will lead the academic administration team, ensuring the efficient and consistent delivery of core administrative services within the Faculty.

In this pivotal role, you’ll be responsible for the allocation and oversight of work within the admin team, maintaining high standards of service and operational effectiveness. You will collaborate closely with a wide range of internal and external stakeholders—including Quality, Marketing, Registry, Finance, and Professional, Statutory, and Regulatory Bodies (PSRBs)—to ensure alignment and compliance with institutional requirements.

As a visible and influential member of the wider University administration community, you will represent your Faculty in university-wide initiatives, meetings, and project groups, championing process improvements and contributing to the development of a streamlined, high-quality administrative service.

This is a fantastic opportunity for a highly organised, proactive, and collaborative professional who thrives in a dynamic and fast-paced academic environment.

About You:

We’re looking for a confident, proactive, and highly organised individual with experience of managing administrative functions within a complex, fast-paced environment—ideally in Higher Education or a similarly regulated sector.

You will bring strong leadership and team management skills, with the ability to motivate and support staff, delegate effectively, and manage competing priorities. You’ll have a proven track record of process improvement, operational planning, and delivering high-quality administrative support.

To be successful in this role, you will have:

• Experience of managing or supervising an administrative team in a busy, multi-stakeholder environment
• Experience of working with Senior Leaders and Leadership Teams
• Excellent organisational and time management skills, with the ability to balance strategic oversight with attention to detail
• Strong interpersonal and communication skills, with confidence in liaising with colleagues at all levels, including senior academic staff
• A collaborative approach and the ability to build positive relationships across departments and with external partners
• A solution-focused mindset, with the initiative to review and improve systems and processes
• A good understanding of the student journey and the administrative touchpoints that support it

You’ll be comfortable navigating ambiguity, driving consistency, and ensuring the faculty’s administrative service is responsive, robust, and fit for purpose

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, otherexcellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness,reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date:Tuesday 24th June

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer tothe guidancehere.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement:

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.