Facility assistant-Plymouth

TN United Kingdom; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Facility Assistant to join their dynamic team. This role involves a variety of administrative tasks, from welcoming visitors to ensuring compliance with health and safety standards. The successful candidate will play a key role in delivering high-quality services and maintaining a seamless workplace experience. If you are a team player with excellent customer service skills and a passion for facilities management, this is the perfect opportunity for you. Join a forward-thinking company that values transparency and quality in service delivery.

Qualifications

• Strong customer service skills with a focus on high-quality service delivery.
• Experience in administrative roles and compliance with health and safety standards.

Responsibilities

• Welcoming visitors and ensuring security procedures are followed.
• Supporting audits and ensuring compliance with HSEQ standards.
• Providing general admin support and assisting with low to medium risk projects.

Skills

Customer Service

Administration

Health & Safety Compliance

Project Management

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

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Job Title: Facility Assistant

Pay: £12.74

Hours: Monday to Friday 08:00-17:00

Job Type: Temp cover starting 7th of May

Role Overview

This role is for an administration officer who will work across all aspects of the Facilities Management service provision. The successful candidate will be part of a team responsible for delivering specific outcomes for customers and stakeholders, including service and project delivery. Ensuring high-quality services and transparency to our customers and stakeholders is a key focus.

Key Responsibilities

1. Front of house duties such as welcoming visitors and supporting them appropriately.
2. Ensuring security procedures are followed.
3. Supporting services like porterage, meeting room management, and managing the FM mailbox.
4. Conducting inductions for new starters, including H&S and environmental inductions.
5. Logging, facilitating, and overseeing reactive and PPM visits.
6. Ensuring compliance with environmental & HSEQ standards.
7. Completing and assisting with traffic management plans, fire risk assessments, and water hygiene arrangements.
8. Supporting audits including security.
9. Assisting with the delivery of low to medium risk projects.
10. Providing general admin support to the team.
11. Performing any other duties as requested by your line manager.
12. Ensuring full compliance with company HSEQ policies and procedures.
13. Providing excellent customer service and maintaining high service standards.
14. Delivering a seamless workplace experience.
15. Ensuring compliance with relevant legislation such as fire safety and first aid.
16. Facilitating and completing PPM/reactive works successfully.
17. Completing audits and service data returns accurately.
18. Being a team player.

This description is focused on the role's responsibilities and expectations, formatted for clarity and engagement. It omits irrelevant or redundant information to maintain relevance and conciseness.