Facilities Team Member

Hollywood Bowl Group; Eastleigh; On-site; GBP 20,000 - 25,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen motivierten Facilities Team Member, der in einer dynamischen Umgebung arbeitet. In dieser Rolle sind Sie für die Instandhaltung der Einrichtungen verantwortlich und sorgen dafür, dass die Kunden ein unvergessliches Erlebnis haben. Sie erhalten umfassende Schulungen und Entwicklungsmöglichkeiten, die Ihnen helfen, Ihre Karriere voranzutreiben. Genießen Sie zahlreiche Vorteile, darunter Rabatte auf Speisen und Getränke sowie Zugang zu Gesundheitsprogrammen. Wenn Sie ein Teamplayer sind, der in einem lebhaften Umfeld glänzen möchte, ist dies die perfekte Gelegenheit für Sie.

Benefits

Zugang zu Ausbildungsprogrammen

Zusätzliche Urlaubstage

Kostenlose Spielgutscheine

30% Rabatt auf Speisen und Getränke

50% Rabatt auf Speisen während der Arbeitszeit

Unterstützungsprogramm für Teammitglieder

Finanzielle Langzeitdienstpreise

Gesundheitsplan

Qualifications

• Hervorragende Kundenservice- und Kommunikationsfähigkeiten erforderlich.
• Flexibilität bei Arbeitszeiten und Schichten ist notwendig.

Responsibilities

• Wartung der hohen Standards und Sicherstellung der Betriebsbereitschaft der Bahnen.
• Engagierte Kundenbetreuung und Problemlösung bei Störungen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Flexibilität

Proaktive Problemlösungsfähigkeiten

Education

Grundkenntnisse in Lesen und Schreiben

Job description

Are you a dab-hand in DIY and general maintenance?

Are you looking for a fun and fast-paced environment to work in, with great benefits?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Facilities Team Member. In return, you'll get:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and development, with opportunities to fast track your career
• Free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme, including counselling, life coaching, cognitive behavioural therapy, and Mental Health First Aiders
• Financial long service awards
• A £15 donation to Barnardo’s upon completing your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

We need a highly motivated Facilities Team Member to work alongside our centre team. You’ll maintain high standards and ensure our lanes are operational. You’ll liaise with both the team and customers regarding any faults experienced at the centre.

In our fast-paced environment, you will receive thorough induction and ongoing training to set you up for success, including opportunities for career advancement into management.

Your professional, engaging customer service, high energy, and enthusiasm will ensure our customers have an enjoyable and value-for-money experience with every visit.

To be a successful Facilities Team Member, we’d like to see:

• Excellent customer service and communication skills
• High energy and ability to thrive in a fast-paced setting
• A friendly, supportive team player
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills
• Proactive problem-solving skills
• A proactive approach to maintaining equipment and standards

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for affordable fun and healthy competition.

Since our listing on the stock market in 2016, we have expanded to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are proud to be market leaders in experiential family entertainment, continually expanding and innovating.

At Hollywood Bowl Group, we value diversity and inclusion, committed to creating a workplace that promotes equal opportunities. We believe that diversity and inclusion make us more relevant, competitive, and resilient.