Facilities Team Leader - Band 5 (NHS AfC: Band 5) - External - United Lincolnshire Teaching Hos[...]

United Lincolnshire Teaching Hospitals NHS Trust; Grantham; On-site; GBP 29,000 - 37,000; Full time

Job summary

Join a leading healthcare provider as a Facilities Team Leader, where you will oversee the delivery of essential services at Grantham Hospital. This role requires strong leadership and organizational skills to ensure high standards in patient care and staff management. With a focus on safety and excellence, you will help create a supportive environment for both staff and patients. Enjoy a range of benefits including flexible working, generous annual leave, and a commitment to your professional development.

Benefits

Flexible working

NHS Pension

Annual Leave

Health & Wellbeing support

Learning & Development opportunities

Free on-site parking

Qualifications

• Educated to degree level or equivalent required.
• Extensive experience in Facilities services management.
• Must be computer literate and able to produce reports.

Responsibilities

• Manage the flexible delivery of Housekeeping and Admin services.
• Promote a motivated working environment for staff.
• Ensure compliance with Health and Safety legislation.

Skills

Leadership

Communication

Organizational Skills

Education

Degree or equivalent

NVQ Level 3 in Customer Care

Health and Safety qualification

Tools

Microsoft Office

Job description

Employer United Lincolnshire Teaching Hospitals NHS Trust Employer type NHS Site Grantham Hospital Town Grantham Salary £29,970 - £36,483 per annum Salary period Yearly Closing 28/05/2025 23:59

Facilities Team Leader - Band 5

NHS AfC: Band 5

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

• Patient-centred –Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
• Safety –Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
• Excellence –Striving to be the best that we can be. Innovating and learning from others.
• Compassion –Caring for patients and their loved ones in ways we would want for our friends and family.
• Respect –Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULTH team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So,what is in it for you?

• Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

• Part-time - less than 37.5 hours per week.
• Off-site/remote working - working from home or other sites for part or all the week.
• Compressed hours – usually full-time hours but over fewer days or shifts.
• Staggered hours – having different start and finish times.
• Set shift patterns – to allow for predictability
• NHS Pension:A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
• Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
• Bank working:The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there ismore.

• Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
• Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
• Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
• Financial support and benefits i ncluding Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
• Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more .

Job overview

The successful person will be responsible for the Grantham Site Facilities services. Also to work with colleagues from across the different in standardising Facilities services to support our patients, staff and visitors

Main duties of the job

Duties,

· To efficiently and effectively prioritise plan/organise, on a day-to-day basis, the flexible delivery of Housekeeping, Porters, WasteLinen/sewing and Admin/income office services by a multi-skilled, multi-disciplinary workforce.

· To promote a working environment in which staff are valued, motivated and can positively contribute to the culture and development of Facilities

· As directed, take responsibility for implementation of Trust and Departmental Policies and Procedures and propose policy developments to improve the service throughout the Trust, ensuring staff awareness, and monitoring effective take up.

· To oversee, as directed by Facilities management Team, management of stocks and income held in the income office and stores

Working for our organisation

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Detailed job description and main responsibilities

To efficiently and effectively prioritise plan/organise, on a day-to-day basis, the flexible delivery of Housekeeping, Porters, waste Linen/sewing and admin/ income office services by a multi-skilled, multi-disciplinary workforce.

1. To monitor directly the delivery and performance to services standards, of both in-

house and contracted services, initiating necessary remedial action which may involve the use of persuasive, motivational and negotiating skills to ensure

provision of relevant information for service monitoring.

2. To promote Facilities profile in site service developments by proactive

involvement team work and cross service co-operation.

3. To ensure close liaison and fully integrated team working with other Facilities

departments, as well as Ward staff and other service users, to promote a standard

configuration and delivery of services which takes account of service users views.

4. To contribute to the development of Departmental service improvements

supporting the Facilities Management Team in identifying and taking “ownership”

of Facilities issues across the site.

5. To provide necessary direction in ensuring integration across Hotel and Catering

Services. Main function areas of responsibility to include Housekeeping, Porters, waste, Linen/sewing and Admin/ Income office services. Along with the monitoring of the patient meal service in conjunction with the PLACE requirements Catering leads

6. To ensure application of accurate staff management systems including: absence,

disciplinary and satisfactory time keeping; and having delegated responsibility for

expenditure controls (to include preparation of weekly Pay and Non Pay

expenditure records and presentation of data to inform Performance Management.)

7. To conduct and oversee environmental and cleanliness monitoring surveys on a

regular basis.

8. To manage and ensure that controls are in place for the handling of income taken from the Retail Catering outlets, Car parking and any other income generating services for the Hospital site. Making sure that the Standard Financial standards requirements are adhered to by the Facilities staff involved,

To promote a working environment in which staff are valued, motivated and can positively contribute to the culture and development of Facilities.

1. In conjunction with the Facilities Management team and with Supervisors,

to undertake goal setting and performance management. This will include discussions concerning rosters and allocation/reallocation of work. Along with meeting deadlines regarding the Facilities work plan.

2. To contribute to the development of Facilities Annual Training Plan,

implementing the delivery of the same, undertaking training as required.

3. Undertake, appropriate annual staff appraisals and extension management

and application of the Trust’s Appraisal Policy to front line staff.

4. To participate, supporting the Facilities Management team, in the recruitment and

appointment of staff ensuring Job Descriptions and Person Specifications are

regularly reviewed and updated.

5. To take part in required meetings, briefings or training sessions, deputising for

the Facilities Management team, as required.

6. Provide cover in the absence of, and support to the Facilities Management team

to ensure continuity of service delivery.

As directed, take responsibility for implementation of Trust and Departmental Policies and Procedures and propose policy developments to improve the service throughout the Trust, ensuring staff awareness, and monitoring effective take up.

1. To ensure compliance with all Health and Safety Legislation and promotion of safe

working practices are adhered to at all times.

2. To allocate/undertake annual review of existing Risk Assessments and to

allocate/undertake any new Risk Assessments required, ensuring that a central

Facilities Risk Assessment Data Base is maintained.

3. To draft, update and maintain current procedures for the operation of all services

and equipment proposing development/ improvements as necessary.

4. To deputise for the Facilities Management team, as directed, in undertaking

Facilities specific duties outlined in the Trust’s Fire and Security Policies.

5. To report and monitor in conjunction with the Facilities Management team,

To oversee, as directed by Facilities management Team, management of stocks and income held in the income office and stores.

1. To prepare, authorise and follow up orders, ensuring stock levels are maintained.

2. To oversee the monitoring of stock levels and usage, along with income taken and the preparation and production of management reports as required by the Facilities management team.

3. To ensure budgetary limits are adhered to and management information on

expenditure is available.

4. To undertake management of routine stocktaking, such as Trust owned linen

stocks, cleaning materials or Materials Management Quarterly Reviews

Person specification

Qualifications

• Educated to degree level or equivalent
• NVQ Level 3 or above in Customer Care or willing to train to this requirement or have extensive experience in a range of Facilities services
• Food hygiene level 2
• Must be computer literate and able to produce detailed reports
• Health and Safety qualification
• Training Qualification

Experience

• Extensive experience working in Facilities services including management of staff, products and standards
• Knowledge of full range of work procedures, practices and equipment for a housekeeping service to include linen management
• Experience of large scale customer focused service
• Practical employee relations experience, including liaison with Staff Representatives
• Detailed knowledge of operational staff recruitment and management

Skills

• Literacy, numeracy and comprehension skills sufficient to be able to produce written reports and procedures and accurate financial analysis
• Ability to manage and monitor the use of resources
• Ability to prioritise and achieve deadlines
• Ability to motivate, lead and develop individuals and multi-disciplinary teams
• Ability to recommend, implement and promote change and improvements to work activities
• Ability to look across service boundaries in enhancing patient and customer services
• Knowledge of safe working practices and Risk Assessment
• Able to work on own initiative and as part of a multi-disciplinary team
• Keyboard/computer skills: no formal qualification is necessary but the ability to produce memos, letters, reports or notices, set up basic spreadsheets/enter data and operate email would be an advantage

Specific Requirments

• Innovative and enthusiastic
• Confident and assertive to challenge established attitudes and preconceptions
• A motivated, positive, professional approach when dealing with staff and client issues.
• Prepared to be flexible in hours worked and in adapting to changing job specification
• Good standards of communication and interpersonal skills – ability to communicate effectively at all levels
• Ability to influence behaviour and analyse issues
• Understanding of Team Dynamics

ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.

As a responsible employer ULTH would encourage staff wishing to join the Trust to take up the COVID vaccination as this continues to remain the best line of defence against COVID19

Please note that we do not accept CVs.

Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.

No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULTH where applicable. There is no requirement to reimburse ULTH for this cost.

We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.

You are:

• A Veteran
• A Military Reserve
• Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.