Facilities Team Leader

ameygroupi; Hempstalls; On-site; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Leadership training

Pension scheme

Flexible benefits

Exclusive discounts

Social impact days

Family policies

Affinity networks

Job summary

Amey is seeking a Facilities Team Leader based at HMYOI Werrington to oversee planned and reactive facilities services within a secure environment.

You will coordinate daily maintenance activities, manage contractors, and ensure safety, compliance, and service performance while reporting to the Facilities Manager.

Qualifications

• Experience in facilities management and operational service delivery.
• IWFM Level 4 or Level 5 qualification, or working towards one.
• Strong communication and stakeholder engagement skills.
• Good organisational and time-management skills.
• Experience in secure or highly regulated environments.

Responsibilities

• Coordinate daily PM, remedial, reactive tasks and minor projects.
• Provide operational direction and prioritise facilities activities.
• Ensure SLAs and KPIs are met and compliance requirements observed.
• Maintain health, safety and security standards in a custodial environment.
• Act as day-to-day contact with contractors and custodial colleagues.
• Identify opportunities to improve operational efficiency and service delivery.

Skills

Facilities experience

Team leadership

Communication

Organisational skills

Health & safety compliance

IT skills (MS Office)

Stakeholder engagement

Education

IWFM Level 4/5 qualification

Tools

Microsoft Office

Facilities work management systems

Job description

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We are excited to offer a fantastic opportunity for a Facilities Team Leader based at HMYOI Werrington.

Hours: 39 hours per week
Shift pattern: 10 days on, 3 days off, followed by 5 days on, 3 days off, then returning to the 10-day rotation (15% shift allowance included into package)
Location: HMYOI Werrington
Working arrangement: Onsite
Reporting to: Facilities Manager
Direct reports: None

Join our Facilities Management team, helping to support the safe and effective day-to-day running of the prison estate. The role is focused on the smooth delivery of planned and reactive facilities services while maintaining the operational, contractual, safety and security standards required within a secure environment.

This is a great opportunity if you already have facilities experience and want to take the next step in your FM career. While you won't have formal direct reports in this position, you'll provide day-to-day operational leadership, coordinate activities and work closely with colleagues, contractors and stakeholders across the establishment.

What you will do

• Coordinate the day-to-day delivery of planned preventative maintenance, remedial works, reactive tasks and minor project activities, helping ensure work is delivered safely and to the required standards.
• Provide clear operational direction and support, helping colleagues understand priorities and ensuring facilities activities run smoothly.
• Help ensure contractual commitments, operational standards and compliance requirements are consistently achieved, including performance against service level agreements and key performance indicators.
• Support high standards of health, safety and security for colleagues, customers, premises and equipment while working within the requirements of a secure custodial environment.
• Act as a key day-to-day contact for facilities operations, working collaboratively with the Facilities Manager, contractors, custodial colleagues and other FM disciplines and escalating risks or issues when needed.
• Identify opportunities to improve operational efficiency and service delivery, taking a proactive approach to resolving challenges.

What you will bring

• Previous facilities experience with a good understanding of facilities management and operational service delivery. Previous Team leader experience preferred but not essential.
• Strong communication and stakeholder engagement skills, with the ability to build effective working relationships with colleagues, contractors, custodial teams and client representatives.
• Good organisational and time-management skills, with a proactive, adaptable and reliable approach to working in a busy operational environment.
• An understanding of risk assessments, method statements, safe systems of work and wider Health & Safety compliance.
• Good IT skills, including Microsoft Office and the ability to use facilities work management systems to track and report activities.
• An IWFM Level 4 or Level 5 qualification, or equivalent, or working towards one.
• Experience of working within a secure or highly regulated environment.

We welcome applications from a diverse range of candidates. If you have most but not all of these skills and experiences, we encourage you to apply, as we may be able to offer development or training to support you. This inclusive approach forms part of Amey's approved advert template.

Security clearance

As this role is based within a prison environment, appropriate security vetting will be required.

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits

are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration – Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions.
• Career Growth – Develop your career with opportunities to progress,
• Training Opportunities – Unlock your potential with comprehensive training, including fully funded leadership programmes tailored to your personal growth.
• Pension – Generous pension scheme, with extra contributions from Amey.
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts – Access our online portal filled with discounts from leading retailers, healthcare services and more.
• Give Back to community – Two Social Impact Days each year for volunteering and fundraising opportunities.
• Family friendly policies for new parents or if you provide care for a dependant.
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey.

About Amey

Who we are

Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems.

What we do

We advise, design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets.

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a Disability Confident Leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at [e-mail] to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.