Facilities Support Officer - Community Admin

NHS National Services Scotland; Scotland; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Study bursaries

Learning & development opportunities

Annual leave 27+ days

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Facilities Support Officer for West Dunbartonshire Health and Social Care Partnership. The role focuses on safe, welcoming facilities and non-clinical services to support healthcare delivery.

You will work as part of a supportive team across site facilities, security and caretaking tasks. The post is part-time and based at Vale Centre for Health & Care, covering West Dunbartonshire sites.

Qualifications

• Experience in healthcare facilities or customer service.
• Knowledge of security procedures and safety requirements.
• Ability to travel between sites with a vehicle.
• Work well independently and as part of a team.
• Good communication and interpersonal skills.

Responsibilities

• Open and secure health centre premises including setting and unsetting alarms and carrying out security checks.
• Provide facilities, caretaking and portering support to ensure buildings remain safe, clean and operational.
• Maintain stock levels and distribute supplies, equipment and deliveries across departments.
• Act as a key point of contact for facilities issues and report faults through appropriate processes.
• Carry out routine maintenance checks, workplace inspections and minor repairs within the health centre.
• Support emergency procedures including fire evacuations, alarm responses and incident reporting.
• Assist with room set-ups, grounds maintenance, seasonal gritting and general environmental upkeep.

Skills

Communication skills

Healthcare environment

Security awareness

Health & safety

Independent worker

Driving licence

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

Are you a reliable, proactive and customer-focused individual who enjoys a hands-on role where no two days are the same? NHS Greater Glasgow and Clyde is seeking a Facilities Support Officer to join West Dunbartonshire Health and Social Care Partnership. This varied position plays a vital role in ensuring our health centres remain safe, secure, welcoming and fully operational for patients, visitors and staff. Working as part of a supportive team, you will provide facilities, security and caretaking services that directly contribute to the effective delivery of healthcare services. Joining NHSGGC offers the opportunity to make a real difference within your local community while developing your skills within one of the UK's largest healthcare organisations.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

The interviews for this position are scheduled to be held on the 13th of October.

Duration, Location, and Working Pattern:

• Part-time, Permanent
• You will be based at Vale Centre for Health & Care - this post covers West Dunbartonshire sites.
• Working Pattern:

Staff Week 1 Week 2 Week 3
Staff A Early 06:00 – 11:00 Day 10:00 – 15:00 Back 13:45 – 18:45
Staff B Day 10:00 – 15:00 Back 13:45 – 18:45 Early 06:00 – 11:00
Staff C Back 13:45 – 18:45 Early 06:00 – 11:00 Day 10:00 – 15:00

Please note the salary is Pro Rata for part-time hours.

Key responsibilities:

• Open and secure health centre premises including setting and unsetting alarms and carrying out security checks
• Provide facilities, caretaking and portering support to ensure buildings remain safe, clean and operational
• Maintain stock levels and distribute supplies, equipment and deliveries across departments
• Act as a key point of contact for facilities issues and report faults through appropriate processes
• Carry out routine maintenance checks, workplace inspections and minor repairs within the health centre
• Support emergency procedures including fire evacuations, alarm responses and incident reporting
• Assist with room set-ups, grounds maintenance, seasonal gritting and general environmental upkeep

Knowledge, training, qualifications and/or experience required to do the job:

• Excellent communication and interpersonal skills with the ability to provide a professional and helpful service
• Knowledge and understanding of working within a healthcare, facilities or customer service environment
• Awareness of security procedures, health and safety requirements and safe working practices
• Ability to work independently and as part of a team while using initiative to resolve issues and prioritise workload
• Competence in carrying out minor maintenance tasks and practical duties safely and effectively
• Full driving licence and access to a vehicle with the flexibility to travel between sites as required
• Experience within caretaking, security, portering, facilities or maintenance services would be advantageous but is not essential

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.