Facilities Support

Larking Gowen LLP; Norwich; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Holiday 24 days

Life Assurance

Pension 5% employee, 3% employer

Medicash Plan

Professional subscriptions

Group Income Protection

Annual salary review

Option to purchase PMI

Additional holiday via salary exchange

Job summary

Larking Gowen LLP in Norwich seeks a Facilities Support to join our Support Services team. The role involves a mix of hands-on housekeeping, basic admin tasks and coordinating contractors for service calls, with a focus on delivering a high standard of client service.

The successful candidate will be organised, able to multitask and work well in a close-knit team, with strong communication skills and a proactive, can-do attitude. 37.5 hours Mon-Fri, salary £25,000.

Qualifications

• GCSE Maths and English (4–9) or equivalent.
• Proficient with basic office software, including Word and Excel.

Responsibilities

• Meet and greet visitors and provide basic hospitality.
• Order and collect supplies and deliveries for on-site needs.
• Book and greet contractors for minor works.
• Housekeeping tasks including kitchen stock and equipment upkeep.
• General office maintenance and stationery management.
• Support events logistics and assist with room setup.
• Handle post, photocopying, and light admin tasks.

Skills

Organised

Adaptable

Multitasking

Communication

Collaborative

Education

GCSE Maths & English

Tools

Word

Excel

Job description

An opportunity has arisen for a Facilities team member to join our Support Services team. This role will involve a high degree of manual tasks including various housekeeping duties plus basic administration tasks. The role may also involve booking contractors for service call outs of faulty machines.

This opportunity would suit someone who takes pride in delivering a high standard of service to tasks, and can be self-motivated as well as being part of a hard-working close-knit team.

As the successful candidate you will demonstrate:

• The ability to react to changing circumstances/priorities.
• A positive and approachable attitude.
• Confidence in dealing with people/contractors.

Responsibilities

Main Responsibilities:

Tasks include but are not limited to:

• Meet and greet visitors, including making visitor drinks
• Ordering and on-site collection of supplies and deliveries
• Booking and greeting contractors for minor works
• Kitchen housekeeping including stock replenishment, loading/unloading dishwashers and coffee machine maintenance
• Other general office maintenance including stationery maintenance, maintaining plants, changing light bulbs, etc
• Assistance with events co-ordination including some manual handling such as room furniture set up
• Assistance with incoming post—scanning and distribution
• Various other minor admin tasks such as photocopying, franking of outgoing post and printing labels and signs (using Microsoft Word and basic spreadsheets using Excel skills)
• Assisting the firm in maintaining its recycling, Health & Safety and risk management policies and procedures

Personal Specification

Education and qualifications

• GCSE Maths and English Grade 4 to 9 (or equivalent)
• Knowledge of Word and Excel

Experience

• Great at organising tasks and workload priorities.
• Adaptable and tenacious when working towards a solution.
• A good collaborator and develop relationships with people at all levels of the firm and with external service providers.
• A strong multitasker able to manage several different tasks to completion in a timely manner.

Personal Attributes

• Strong organisation skills.
• Excellent communication skills (written and oral).
• Have a “can do” approach.
• Innovative and able to use own initiative.
• Always deliver excellent client service.

In return you will have support to establish your career with Larking Gowen at a pace that suits you both personally and professionally. We also offer benefits which include:

• Holiday 24 days plus bank holidays
• Life Assurance
• Pension 5% employee, 3% employer rising with length of service
• Medicash Plan
• Professional subscriptions
• Group Income Protection
• Annual salary review
• Option to purchase PMI

Plus many more!

Requirements

Job Title: Facilities Support

Department: Facilities

Location: Norwich

Working hours: 37.5 hours Monday to Friday

Salary: £25,000

At Larking Gowen, our people get the very best career opportunities in accountancy and business advice. Whether you're just starting out and you’re looking for an Apprenticeship or Graduate opportunity or you've been working in the business for some time, we'll make sure you get all the support you need to take you to the next step in your career and beyond.

We pride ourselves on being a friendly business that looks after our people and is active in the community. As soon as you join us, you'll be working hands-on, and starting to build your own professional relationships.

Larking Gowen has been around for more than 130 years. We have gone from strength to strength and have built our reputation for loyalty and reliability. We're also forward looking, keeping abreast of change in a fast-moving environment.

Platinum credited training provider

Pension scheme (salary exchange)

Paid professional subscriptions

Rewards for client referrals

Social responsibility and charity support

Social and sports activities

Suggestion scheme and Innovation Fund

Paid holiday and option to purchase additional holiday through salary exchange

Corporate membership providing discounts on theatre and arts