Facilities Supervisor (Soft Services)

ISS Facility Services UK

Weybridge

On-site

GBP 30,000 - 45,000

Full time

14 days+

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Job summary

ISS Facility Services UK is seeking an experienced Facilities Supervisor to lead the Soft Services team in Weybridge. This role involves managing cleaning, reception, and other workplace services, with a focus on compliance, quality standards, and team motivation. The ideal candidate will have experience in FM operations, strong leadership skills, and a flexible, hands-on approach to drive service improvements.

Qualifications

Experience managing multi-service FM operations, particularly cleaning.
Strong knowledge of cleaning processes and HSE compliance.
Ability to lead and inspire teams while meeting deadlines.

Responsibilities

Oversee cleaning, pest control, reception, and fleet services.
Manage and motivate a diverse team, ensuring compliance and performance.
Monitor quality standards and manage procurement processes.

Skills

Leadership

Communication

Time Management

Problem-solving

Tools

Microsoft Office

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from ISS Facility Services UK

Here at ISS, we are seeking an experienced Facilities Supervisor with a strong Soft Services background, to manage and lead the Soft Services team onsite at our client account in Weybridge, Surrey.

At the Weybridge site, we’re looking for a Facilities Supervisor (Soft Services) to lead the delivery of cleaning, reception, and other workplace services - creating an environment that supports well-being, productivity, and culture.

Working closely with the Senior Workplace Manager and the wider team, you’ll ensure services run smoothly, meet high standards, and align with both ISS and the clients vision. This is a hands-on leadership role with scope to drive service improvements and make a visible impact from day one.

What you’ll do:

Act as the primary contact for all soft services on site
Oversee cleaning, pest control, grounds, reception, messenger/mail, fleet, and reprographics services
Manage and motivate a diverse team, handling recruitment, training, performance, and well-being
Ensure compliance with HSE standards, contractual requirements, and legal obligations
Lead on risk assessments, SOPs, and COSHH documentation
Monitor quality standards, time and attendance, and service delivery performance
Manage procurement, POs, goods receipting, and invoice approvals

What you’ll bring:

Experience managing multi-service FM operations, particularly cleaning
Strong knowledge of cleaning processes, HSE compliance, and workplace standards
Ability to lead and inspire teams while meeting deadlines in a high-profile environment
Proficiency in Microsoft Office and confident stakeholder management skills
Flexible, hands-on leadership style with a focus on results and continuous improvement

At ISS, we connect people and places to make the world work better. We’re proud to be a Disability Confident Committed employer, welcoming applications from all backgrounds.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Engineering, Management, and Other
Industries
Facilities Services

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