Facilities Supervisor - Patient Environment (XN03)

NHS; Leeds; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Leeds is seeking a Facilities Supervisor to oversee services ensuring a clean and safe environment for patients. The role involves supervising staff, managing schedules, and liaising with service users. Candidates should have supervisory experience and a commitment to continuous improvement. This position offers a salary between £24,937 to £26,598 per year, with a focus on patient care and department functionality.

Qualifications

• Previous supervisory experience required.
• Understanding and experience in cleaning and food services.
• Ability to work independently and adapt to change.

Responsibilities

• Supervise up to 40 staff maintaining high service standards.
• Manage staff rotas, payroll, and attendances.
• Liaise with site service users and patients.

Skills

Good organizational skills

Effective listening and problem-solving skills

Basic administrative skills

Basic IT skills

Education

BICS

Intermediate Food Hygiene

ILM/NVQ Level 3 in Supervisory Management

Job description

Facilities Supervisor - Patient Environment (XN03)

Are you an organized and motivated individual who is passionate about creating a safe, clean, and efficient environment for our patients at Leeds?

If so, an exciting opportunity has arisen within the Facilities Operational Patient Environment team, seeking Patient Environment Trainee Supervisors.

The ideal candidates will have some previous experience working within functions such as:

• Domestic Services
• Cleaning Response Service
• Receptions
• Pest Control
• Window Cleaning

Note: there may be some cross-site working.

Main duties of the job

The successful candidate could supervise up to 40 staff at any one time. This role is key in ensuring that all services listed above are delivered to exceptional standards. It offers true Facilities Services Team Leading experience and is ideal for a highly ambitious, skilled, and focused individual.

You will be on the shop floor, working with staff to deliver our key services and playing a crucial role in keeping our patients safe and our departments functioning well. As a supervisor, you will provide leadership and support to our teams.

You will also be a valued member of the management team, working closely with Facilities Operational Managers to improve and ensure quality within the service.

Day-to-day duties include staff rotas, allocation, payroll, attendance management, appraisals, audits, monitoring, and liaising with site service users and patients. Shifts follow a 2-week rotational 11-hour shift pattern, including every other weekend.

In addition to staff management, the ideal candidate will be:

• A team player
• Committed to continuous learning and development
• Proactive in resolving operational issues
• Organized and able to prioritize workloads
• Capable of maintaining calmness and confidence in busy environments

About us

Leeds Teaching Hospitals employs over 20,000 staff, providing care to 1.6 million patients annually. Our Estates and Facilities team manages one of the largest estate portfolios across the NHS, ensuring that our buildings and environments are fit for purpose, clean, and safe.

We support patient care through various services, including cleaning, building maintenance, environmental monitoring, staff childcare, and site patrols. Guided by our Leeds Way Values, we aim to create the best workplace and be the employer of choice in the region.

We are committed to redeploying 'at risk' staff to new roles. Job adverts may be closed, delayed, or removed during this process. If there are delays during shortlisting, please bear with us and contact the provided contact if needed.

Job responsibilities

For detailed job description and personal specifications, please see the attached document.

Person Specification

Skills & Behaviors

• Good organizational skills
• Effective listening and problem-solving skills
• Basic administrative skills, including accurate record-keeping
• Basic IT skills (e.g., Microsoft Office)

Qualifications

• BICS
• Intermediate Food Hygiene (to be completed within 6 months of appointment)
• ILM/NVQ Level 3 in Supervisory Management (to be completed within 6 months)

Experience

• Previous supervisory experience
• Understanding and experience in cleaning and food services
• Ability to work independently and adapt to change
• Excellent customer care skills
• Enthusiasm for personal development

Disclosure and Barring Service Check

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to verify any criminal convictions.

Salary: £24,937 to £26,598 per year, subject to pay award.