Facilities Operative (Retail Assistant/Out of Hours) - GUH

NHS; Cwmbran; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading NHS organization is looking for a Facilities Operative at the Grange University Hospital. The role focuses on enhancing patient and customer experience through high-quality service in various food service environments. Full training is offered, making this a great opportunity for motivated individuals committed to excellent service. Join a dedicated team in providing essential services within the healthcare community.

Benefits

Paid mandatory training

Flexible working

Extensive training and development opportunities

Occupational health support

Qualifications

• Experience in a customer focused environment.
• Willingness to undertake accredited & mandatory training.
• Spoken or written Welsh language is desirable.

Responsibilities

• Duties include food preparation and service within the facilities team.
• Responsibilities will cover Main & Ward kitchens; Restaurant; Coffee Shop.
• Post-holder must be flexible in their duties.

Skills

Customer service

Flexibility

Team Player

Education

Good basic education

Level 2 Food Safety or requirement to attain

NVQ level 1/2 in Facilities Services and/or Customer Services

Job description

Facilities Operative (Retail Assistant/Out of Hours) - GUH

Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team at the Grange University Hospital as a Facilities Operative working within Retail Services.

We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service.

Previous experience is desirable but not essential as full training will be given.

The hours are 22.75 per week to be worked 20:00 - 03:00 3-4 shifts per week

Main duties of the job

The post requires the post-holder to be flexible in the performance of their duties, within the Kitchen/Catering service. These duties could cover Main & Ward kitchens; Restaurant; Coffee Shop; and will include food preparation and service, cleaning; moving, storing and recording stock.

Previous experience would be an advantage, as would a current Food Hygiene qualification, although these are not necessary and full training will be provided for successful candidates.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

• Experience of working in a customer focused environment
• Experience of undertaking a facilities role.

Knowledge & Training

• Good basic education
• Level 2 Food Safety or requirement to attain
• Willingness to undertake accredited & mandatory training relevant to the role
• Basic IT skills
• Spoken or written Welsh language
• NVQ level 1/2 in Facilities Services and/or Customer Services

Personal Attribues

• Keen to develop knowledge and skills to support their role
• Pleasant, caring and polite manner
• Motivated
• Able to work flexibly
• Able to work autonomously without direct supervision
• Able to recognise own limitations and seek support & guidance when required
• Team Player
• Good organisational skills
• Dependable with good time management skills
• Able to give a positive impression of yourself and the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.