Facilities Operative (Domestic)

NHS; Hengoed; On-site; GBP 25,000; Part time

Job summary

A healthcare organization in Hengoed is seeking a highly motivated Facilities Operative to enhance patient and customer experience. The role requires a passion for high-level customer service, flexible approach to duties, and offers on-the-job training. Ideal candidates will possess good communication skills, basic IT knowledge, and the ability to work independently or as part of a team. The position is part-time with working hours from 15:00 to 20:00.

Benefits

Flexible working

Paid mandatory training

Career development opportunities

Qualifications

• Knowledge of COSHH regulations Health & Safety Policies and work procedures.
• Knowledge of Infection Control Policy, Guidelines and Procedures.
• Basic Food Hygiene Training.
• Knowledge and compliance with Mandatory Induction Standards.

Responsibilities

• Undertake specific work functions across the Facilities service.
• Provide a high level of customer service.
• Cover rosters based on the priority needs of the service.

Skills

Good Customer Care Skills

Ability to work under pressure

Good communication and interpersonal skills

Basic IT skills

Moving and handling skills

Operation of mechanical and electrical machinery safely

Education

BIFM/NVQ level 2

Job description

Job summary: Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team as a Facilities Operative working within Domestic Services. This post is based at Ysbyty Ystrad Fawr Hospital in Ystrad Mynach.

We are looking for a highly motivated individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service.

Previous experience is desirable but not essential as full training will be given.

The post-holder will undertake a range of specific work functions across the Facilities service.

The working hours will be 15:00 - 20:00.

Main duties of the job

The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job details

• Date posted: 06 October 2025
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £24,833 a year per annum pro rata
• Contract: Permanent
• Working pattern: Part-time
• Reference number: 040-EA091-0825-A
• Job locations: Ysbyty Ystrad Fawr, Ystrad Fawr Way, Ystrad Mynach, CF82 7GP

Job responsibilities

Please find a full Job description and Person Specification attached within the supporting documents or apply now to view in Trac.

Person Specification

Qualifications

Essential:

• Knowledge gained on corporate and local facilities induction and completion of internal training programme over a 12 week period (1 week departmental training with further 2 weeks on the job training).
• Working knowledge of procedures and equipment relevant to post.
• Knowledge of COSHH regulations Health & Safety Policies and work procedures.
• Knowledge of Infection Control Policy, Guidelines and Procedures.
• Knowledge of ISO 9002 regards recording data.
• Basic Food Hygiene Training.
• Knowledge and compliance with Mandatory Induction Standards and Code of Conduct for Healthcare Support Workers - NHS Circular CEL 23 (2010).

Desirable:

• BIFM/NVQ level 2

Experience

Desirable:

• Previous experience in similar role.

Aptitude and Abilities

Essential:

• Good Customer Care Skills.
• Ability to work under pressure.
• Good communication and interpersonal skills.
• Ability to work unsupervised alone or as part of a team.
• Basic IT skills.
• Moving and handling skills.
• Operation of mechanical and electrical machinery safely and effectively.

Desirable:

• Ability to speak Welsh.

Values

Essential:

• Additional demonstrable qualities that may be beneficial to the role, e.g. care, compassion, competence, communication, courage and commitment.

Other

Essential:

• Flexible approach to work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.