Facilities Operations Manager

North Star; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A Multi-Academy Trust in London is seeking an experienced Facilities Operations Manager to oversee estates and facilities operations. This role involves ensuring safe, compliant environments that promote learning and community use. The successful candidate will have a strong background in facilities management, demonstrate leadership skills, and possess a solid understanding of health & safety regulations. Benefits include health plans, development opportunities, and a generous pension scheme.

Benefits

Access to NSCT Health Cash Plan

Career pathways and leadership development

Continuous professional development

Promote manageable workloads

Generous pension scheme

Subsidised lunches

Cycle to work scheme

Staff referral bonus

Free onsite parking

Qualifications

• Experience in estates and facilities management.
• Ability to drive high standards across multiple sites.
• Strong understanding of health & safety regulations.

Responsibilities

• Lead estates and facilities operations across the Multi-Academy Trust.
• Ensure compliance and maintenance across all sites.
• Manage facilities and cleaning teams.

Skills

Technical knowledge

Organisational skills

Leadership skills

Compliance understanding

Data-driven skills

Education

NEBOSH or equivalent Health & Safety qualification

IWFM Level 3+ or facilities management certification

Job description

Overview

We are looking for an experienced Facilities Operations Manager to lead estates and facilities operations across our Multi-Academy Trust. Reporting to the Head of Estates and Facilities, you'll ensure our academies run in safe, compliant and well-maintained environments that inspire learning and support community use. This leadership role covers compliance, planned and reactive maintenance, capital projects and management of facilities and cleaning teams. You'll drive high standards, continuous improvement and effective service delivery across all sites.

Profile

We are seeking a proactive and experienced Facilities Operations Manager with a strong background in estates and facilities management. The ideal candidate will have excellent technical knowledge, proven organisational and leadership skills, and the ability to drive high standards of service across multiple sites while maintaining safe, compliant and inspiring learning environments. You will have experience managing planned and reactive maintenance programmes, leading diverse teams and building positive working cultures. A strong understanding of statutory compliance and health & safety regulations is essential, alongside excellent organisational and data-driven skills. A NEBOSH, OSH, or equivalent Health & Safety qualification, together with IWFM Level 3+ or a facilities management certification, is highly desirable but not essential.

About North Star Community Trust

North Star Community Trust are a family of academies built on the belief that we are Stronger Together. The Trust plays a vital role in the communities it serves, creating real, lasting change through education, opportunity and support. The Trust's vision is to help every child succeed at school and in life. We live by the values of Education, Community, Opportunity , ensuring every pupil receives an excellent education, feels part of a strong and caring community, and has the chance to grow into a confident, well-rounded individual.

Benefits

Our pledge is to offer a supportive, caring, meaningful place to work and learn. Being an employer of choice is our continued aspiration. We offer a range of benefits to our staff:

• Access to NSCT Health Cash Plan, covering a range of healthcare cover, benefits, perks and discounts
• Career pathways and leadership development
• Continuous professional development and training opportunities
• Promote manageable workloads and support a healthy work life balance
• Generous pension scheme
• Subsidised lunches in our canteen
• Cycle to work scheme
• Staff referral bonus scheme
• Free onsite parking