Facilities Operational Supervisor (XN04)

NHS; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity to join the NHS as a Facilities Operational Supervisor in Leeds. You will be responsible for supervising staff and ensuring the delivery of essential services while supporting patient care in a busy healthcare environment. You'll play a key role in maintaining high standards, managing operations and supporting the wellbeing of your team. With access to continual professional development and an excellent benefits package, this role is ideal for a motivated leader.

Qualifications

• Supervisory experience in a service environment.
• Good understanding of soft service functions (cleaning, catering).
• Knowledge of sustainability and regulatory compliance.

Responsibilities

• Supervise staff and ensure services meet standards.
• Manage staff rotas, attendance and conduct performance reviews.
• Liaise with internal and external stakeholders.

Skills

Organisational skills

Adaptability

Supportive leadership

Administration skills

Education

Formal Qualifications (CSE/GCSE or equivalent) in English and Maths

Level 3 Food Hygiene

CMI (principles of management & leadership), level 3 or equivalent

Job description

Facilities Operational Supervisor (XN04)

Areyou an organised and motivated individual who is passionate about creating asafe, clean and efficient environment for our patients at Leeds?

Ifso, an exciting opportunity has arisen within our award-winning FacilitiesOperational Patient Environment team at both the Leeds General InfirmaryHospital and St Jamess University Hospital Sites in Leeds.

Asa Facilities Operational Supervisor, youll play a crucial role in ensuring thesafety and wellbeing of our patients, by operationally Supervising the agreedblock/services to ensure the Patient Environment action plan is achieved ontime and to the required local and national standards.

Theideal candidate will have some previous experience working within some of thefollowing functions and services, (list not exhaustive.)

Domestic Services

Cleaning Response Service

Inaddition to patient-facing requirements, youll also provide vital support tothe overarching departmental strategy, including sustaining an effectivefinancial performance and improving efficiencies in our services.

Guidedby our Leeds Way Values, we are committed to creating the best place to workand to being the employer of choice for Estates and Facilities in the region.By joining the Estates and Facilities Team at Leeds, you'll have access to afriendly support network with ongoing training, career progression and anexcellent benefits package.

Main duties of the job

Thesuccessful candidate could be supervising up to 40 staff, at any one time. Thisrole is key in ensuring that all the Cleaning and Patient Catering servicesare delivered to exceptional standards.

TheFacilities Operational Supervisor position provides an ideal opportunity for ahighly ambitious, skilled and focussed individual.

Day-to- day duties include: The daily management of staff rotas, including HealthRoster online system, payroll, attendance management, including formalattendance meetings, audits & monitoring, direction & monitoring ofdaily activities, appraisals, acting upon patient feedback and RiskAssessments.

Thesuccessful candidate will be responsible for liaising with both Internal andExternal Key stakeholders, alongside Patients & Visitors.

Manyof the shifts available, follow a 2-week rotational 11-hour shift pattern,which involves working every other weekend.

Inaddition, to the direct staff supervision, the ideal candidate will be:

A team player

Committed to continuous learning anddevelopment

Proactive in resolving potential operationalissues

Organised and able to prioritise workloads forthemselves and others

Maintain calmness and relay confidence in abusy working environment

Able to work on own initiative

Committed to supporting Health & Wellbeingof those working within their teams

Possess good IT skills

Have good numeracy & literacy levels

About us

LeedsTeaching Hospitals is one of the largest employers in Leeds, with over 20,000staff providing care to 1.6 million patients each year. The Estates andFacilities team keep the Trust's sites running and manage one of the largestestate portfolios in the NHS. With over 2,300 staff, we provide a range ofEstates & Facilities services and ensure our buildings and environments arefit for purpose, clean and safe.

Whetherwe're cleaning wards, maintaining buildings, monitoring environmental impact,feeding patients, or patrolling our sites, we support the delivery of patientcare. Leeds Teaching Hospitals iscommitted to redeploying 'at risk' members of our existing workforce to newroles.

Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions.

Expected ShortlistingDate

04/07/2025

Planned InterviewDate

17/07/2025

Job responsibilities

For a more detailed overview of the jobdescription and personal specification please see the attached Job Description.

Person Specification

Skills & Behaviours

• Good organisational skills
• Ability to adapt to change and lead a team through the change process
• Ability to encourage and support their staff in the service provision
• Good administration skills, accuracy and attention to detail.

Qualifications

• Formal Qualifications (CSE/GCSE or equivalent ) at least pass (c or 4 and above) in English , Maths
• Level 3 Food Hygiene (to be completed within first 6 months of appointment)
• Undertaken any recent and relevant training required to enhance the delivery of the service - For example, not limited to (Complaints, Attendance Management, Lean Principles, Conduct)
• CMI (principles of management & leadership), level 3 or equivalent, or ability to achieve when appointed
• Health/Well-being/Mental Health First aid training
• Leeds Improvement Method (LIM,) introduction training
• Financial planning and budgetary control training

Experience

• Have a range of supervision experience, including independently leading a team without direct on- site management.
• Have an excellent understanding of soft service functions, i.e either, cleaning, catering, and/or portering service delivery.
• Knowledge of Sustainability, Waste Regulations and Carbon Footprint agenda
• Shows enthusiasm in regard to personal development and encourages other staff to continually develop.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.