Facilities Officer

Wakefield

Job Summary

Job Introduction:

As a Facilities Officer, you will be welcomed into a dynamic and inclusive Finance and Corporate Services team who are primarily responsible for everyday delivery of Facilities Management services including security and health & safety to ensure that the regional office facility runs effectively, securely and safely.

The role also undertakes some other Finance and Corporate Resources Directorate (F&CRD) support including: HR admin support, some IT support and other ad hoc F&CRD support as required. Alongside the Facilities Co-ordinator and other posts, this post will provide a regional presence and support service delivery on behalf of the F&CRD in a regional office.

The role is tasked with day to delivery of a range of services and contacts including maintenance, cleaning, office equipment, catering and other contracts. This will involve supervising a range of external contractors including engineers and dealing with staff at all levels verbally and in writing, exercising persuasion and influencing skills with assertion, sometimes dealing with challenging situations.

The role will also include the recording of building defects, maintenance register/schedules of engineering visits and statutory servicing.

The role undertakes a range of other administrative tasks as required by the Facilities Co-ordinator.

Working conditions

You will be contracted to work24 hours per week. In line with our Hybrid Working policy and dependant on business need, you will be able to work 20% of your contractual hours from home with 80% office based. The shifts are as follows:

• Monday 09:00 – 16:30
• Tuesday 09:00 – 12:30
• Wednesday non-working day
• Thursday 09:00 – 16:30
• Friday 09:00 - 16:00
  
  

Job Description

Main Responsibilities

• Deputise for the Facilities Co-ordinator in his/her/their absence. This will include:
• Taking overall responsibility for the delivery of Facilities Management (FM) services
• Prioritising day to day FM work activities
• Ensuring all FM Helpdesk calls are processed satisfactorily
• Dealing with incidents as and when they occur. ie. loss of power/gas, leaks etc. These may require occasional out of hours working.
• Overseeing the management of contractors and works on site
• Respond to out of hours incidents if required
  
  

• Provide staff cover to other IOPC offices during periods of short staffing. This may involve frequent travel and/or overnight stays away from home.
  
  

• Resolve day to day problems and issues relating to office/facilities management; equipment and supplies; IT support and Security matters. Troubleshoot equipment failures and supplier difficulties. Supervise contractors. Undertake routine H&S assessments and rectify everyday hazards, advising staff in relation to health and safety matters. Act as first point of contact for staff, visitors and suppliers in relation to all FM issues.
  
  

• Co-ordinate post and courier services in the region, training others in relation to safety procedures and booking arrangements. Advise others on the best method of despatch and packing.
  
  

• Co-ordinate changes to staff and visitor access, issuing and altering permissions on security passes and providing access reports and internal audits as appropriate in line with security requirements and security policy.
  
  

• Visitor and Reception Management – including the provision of refreshments and meeting room facilitation.
  
  

• Maintain details of key holders and alarm system including details of security breaches and actions, working closely with colleagues in other offices as required. This will include occasionally responding to out of hours incidents.
  
  

Note: Some out of hours working and manual handling will be required.

Main Responsibilities

• Deputise for the Facilities Co-ordinator in his/her/their absence. This will include:
• Taking overall responsibility for the delivery of Facilities Management (FM) services
• Prioritising day to day FM work activities
• Ensuring all FM Helpdesk calls are processed satisfactorily
• Dealing with incidents as and when they occur. ie. loss of power/gas, leaks etc. These may require occasional out of hours working.
• Overseeing the management of contractors and works on site
• Respond to out of hours incidents if required
  
  

• Provide staff cover to other IOPC offices during periods of short staffing. This may involve frequent travel and/or overnight stays away from home.
  
  

• Resolve day to day problems and issues relating to office/facilities management; equipment and supplies; IT support and Security matters. Troubleshoot equipment failures and supplier difficulties. Supervise contractors. Undertake routine H&S assessments and rectify everyday hazards, advising staff in relation to health and safety matters. Act as first point of contact for staff, visitors and suppliers in relation to all FM issues.
  
  

• Co-ordinate post and courier services in the region, training others in relation to safety procedures and booking arrangements. Advise others on the best method of despatch and packing.
  
  

• Co-ordinate changes to staff and visitor access, issuing and altering permissions on security passes and providing access reports and internal audits as appropriate in line with security requirements and security policy.
  
  

• Visitor and Reception Management – including the provision of refreshments and meeting room facilitation.
  
  

• Maintain details of key holders and alarm system including details of security breaches and actions, working closely with colleagues in other offices as required. This will include occasionally responding to out of hours incidents.
  
  

Note: Some out of hours working and manual handling will be required.

Person specification

Essential

The Ideal Candidate:

• Experience of working in a busy office
• Evidence of complex problem-solving abilities in a busy environment
• Excellent knowledge of Microsoft Office; Word, PowerPoint, Excel
• Experience in working with different service providers and contractors
• Experience in dealing with visitors and internal/external parties at all levels
• Familiarity with online booking systems
• Flexible approach and ability to travel where necessary between IOPC offices
  
  

Desirable

• Experience of Facilities Management and Health & Safety responsibilities
• Qualifications relating to either of the above
• Good typing speeds and accuracy
  
  

We believe that diverse perspectives contribute to a more innovative and dynamic workplace. We actively encourage applications from individuals who are typically under-represented or disadvantaged in society. This includes women, people from ethnically diverse backgrounds, parents and carers, and disabled candidates, including neurodiverse candidates.

We are committed to providing equal opportunities for all applicants and creating an inclusive environment where diverse perspectives are valued and supported.

The role requires clearance toSC level.

Successful candidates will need to undergo Security Check (SC) clearance as a minimum requirement for this appointment. Please note that SC Clearance requires 5 years’ continuous residency in the UK.

National security vetting: clearance levels - GOV.UK (www.gov.uk)

Package Description

What we Offer:

• 27.5 days paid annual leave (increasing with service to 32.5 days)
• Options to carry over, buy or sell annual leave
• Voluntary Health Cash Plan provided by BHSF
• Civil Service pension
• Civil Service maternity leave package
• PAM employee assistance programme
• Access to Civil Service Sports Council (CSSC) membership
• Cycle to work scheme
• Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
• Car Leasing Scheme
• Staff Networks focussed on each of the protected characteristics - run for staff, by staff: Enable Network, Age Network, Welsh Network, Pride and LGBTQ+ Network, Sex and Family Network, Race, Religion and Belief Network
• Learning and development tailored to your role.
• An environment with flexible working options
• A culture encouraging inclusion and diversity
  
  

The annual salary is £30,087 pro rata. The pro rata salary you will receive per annum is £19,515.

Additional Information

Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility athttps://www.childcarechoices.gov.uk

Selection process details

We'll assess you against theseExecutive Officer (EO)Level behaviours during the selection process:

• Working Together
• Managing a Quality Service
• Delivering at Pace
  
  

This vacancy is using Success Profiles, to find out more, please click here.

Throughout the recruitment process we will also assess your experience, Strengths, and Values.

As part of the application process, you will be asked to complete four sift questions based on the essential criteria.

Anticipated assessment and interview dates are estimated to take place in May 2025.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in a new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window).

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Recruitment & Resourcing Team
• Email : recruitment@policeconduct.gov.uk
  
  

Recruitment team

• Email : recruitment@policeconduct.gov.uk
  
  

Further information

https://chwilioamswydd.policeconduct.gov.uk/jobs/job/Swyddog-Cyfleusterau/511