Facilities Officer

Reed; Saffron Walden; On-site; GBP 60,000 - 80,000; Full time

Job summary

A visitor attraction in Saffron Walden is seeking a Facilities Assistant to manage maintenance and creative projects. Key responsibilities include carpentry, general maintenance, and guest accommodation oversight. Ideal candidates will have strong carpentry skills, stamina for manual work, and a proactive attitude. This role offers varied working hours and additional pay for callouts.

Benefits

Additional pay for callouts

Access to a pool car for work-related travel

Vibrant and visitor-focused team

Qualifications

• Strong carpentry experience is essential; creativity is a bonus.
• Comfortable with manual tasks and active work.
• Able to manage varied responsibilities efficiently.

Responsibilities

• Build and maintain wooden structures and features using materials from the forest.
• Basic plumbing, lighting, and electrical checks and repairs.
• Maintain plumbing systems and general upkeep of the guest accommodation.

Skills

Carpentry skills

Physical stamina

Organizational skills

Communication

Proactive attitude

Flexibility

Technical aptitude

Job description

Facilities Assistant – Attraction Industry Location: Saffron Walden Salary: £26,520 per annum + additional pay for callouts Transport: Pool car available on site; must be able to travel to site independently Contract Type: Permanent Working Hours: Core hours 9am–5pm, with split shifts during busy periods (e.g. Halloween & Christmas):

• Early shift: 8am–4pm
• Late shift: 2:30pm–8:30pm Weekend Work: Every other weekend, with 2 weekdays off (e.g. work Sat–Wed, then 4 days off)

Are you a practical, proactive individual with a flair for carpentry and creativity? We’re looking for a Facilities Assistant to join our team at a thriving visitor attraction in Saffron Walden. This is a hands-on role where no two days are the same — from maintaining the site and supporting events to crafting unique wooden features from forest materials.

About the Role

You’ll be responsible for keeping the site safe, clean, and functional, including overseeing an on-site AirBnB property. Carpentry is a key part of the role, and your creativity will be valued as we often use natural materials to build and display features around the site.

Key Responsibilities

• Carpentry & Creative Projects: Build and maintain wooden structures and features using materials from the forest
• General Maintenance: Basic plumbing, lighting, and electrical checks and repairs
• AirBnB Oversight: Maintain plumbing systems, toilets, taps, and general upkeep of the guest accommodation
• Cleaning & Upkeep: Ensure public areas, restrooms, and outdoor spaces are clean and tidy
• Supply Management: Monitor and reorder stock and equipment
• Event Support: Set up rooms and furniture for seasonal events and daily operations
• Repairs & Fault Reporting: Log issues and coordinate with contractors for resolution
• Health & Safety: Support risk assessments and ensure compliance across the site
• Porterage: Assist with deliveries and moving equipment/furniture
• Administrative Support: Answer phones, manage visitor bookings, archive documents
• Contractor Coordination: Liaise with and supervise external maintenance teams

What We’re Looking For

• Carpentry Skills: Strong carpentry experience is essential; creativity is a bonus
• Physical Stamina: Comfortable with manual tasks and active work
• Organizational Skills: Able to manage varied responsibilities efficiently
• Communication: Friendly and professional with staff, contractors, and visitors
• Proactive Attitude: Quick to identify and resolve issues
• Flexibility: Willing to work split shifts and adapt to seasonal demands
• Technical Aptitude: Confident using tools and handling basic maintenance

Why Join Us?

• Be part of a vibrant, visitor-focused team in a unique setting
• Use your carpentry skills creatively in a natural environment
• Enjoy a varied working pattern with extended time off every other week
• Additional pay for callouts
• Access to a pool car for work-related travel

Ready to apply? If you’re someone who takes pride in creating a safe, well-maintained, and visually engaging environment, we’d love to hear from you. Apply today and help us deliver memorable experiences to thousands of visitors.