Facilities & Office Support

Steel City Interactive Ltd; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A gaming company in Sheffield is looking for an Office Support role. You will maintain a clean office environment, coordinate travel and internal events, and serve as a point of contact for maintenance issues. Ideal candidates will have previous experience in office administration, strong communication skills, and be proficient in using MS Office. The company offers a flexible working environment and various employee benefits including enhanced maternity/paternity pay and a generous leave policy.

Benefits

23 days annual leave

Enhanced Maternity and Paternity pay

Private Healthcare

Free snacks and drinks

Flexible working hours

Qualifications

• Previous experience in an office administration or facilities support role.
• Good organisational and multitasking skills.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure office is clean and stocked with supplies.
• Act as the first point of contact for maintenance.
• Book travel and accommodation for staff.

Skills

Organisational skills

Communication skills

Proactive attitude

Multitasking

Tools

MS Office

Booking platforms

Job description

About Steel City Interactive

SCI was born out of passion for video games and boxing, with the ambition to create an authentic and exciting boxing game that does justice to the sport we love. What started as a fun prototype has grown into ‘Undisputed’, the first major boxing video game in over a decade.

SCI is a welcoming place for expression and open communication, where everyone has a voice. We’re a diverse bunch, consisting of people with decades of games industry experience, graduates and talented individuals who come from other industries. We all bring knowledge and learn from each other.

Together we are driven by ambition to bring the world of boxing into a video game like never before.

The Role

To support the smooth and efficient running of a professional office environment, ensuring the workplace is safe, well-maintained, and welcoming for staff and visitors. The role also involves light coordination of staff events and booking travel and accommodation for business purposes.

Responsibilities

• Ensure the office environment is clean, tidy, and fully stocked with necessary supplies (stationery, kitchen items, etc.).
• Act as the first point of contact for reporting maintenance issues and liaising with contractors or service providers.
• Conduct regular checks of meeting rooms, communal areas, and equipment (e.g. photocopiers, coffee machines) to ensure functionality.
• Set up and rearrange meeting rooms for internal use or external visitors.
• Monitor and respond to facilities-related requests from staff via email or internal systems.
• Handle incoming/outgoing post and deliveries.
• Support basic office security and access control procedures.

Travel & Event Coordination:

• Book travel and accommodation for staff in line with company policy and budgets.
• Support the organisation of internal events such as team meetings, training sessions, and staff socials.
• Liaise with vendors for event catering, room bookings, and supplies.
• Maintain records of travel bookings and event spend.

Working Conditions:

• Office-based role, typically Monday to Friday.
• Occasional early starts or later finishes during events or office moves.
• Occasional travel to a Leamington Spa satellite site (mileage reimbursed).
• Some light lifting or manual handling involved (e.g. moving supplies or setting up rooms)

Knowledge,Skills & Experience

• Previous experience in an office administration or facilities support role.
• Good organisational and multitasking skills.
• Confident using MS Office (Outlook, Word, Excel) and booking platforms (e.g. Trainline, hotel booking portals).
• Strong communication and interpersonal skills.
• Proactive and helpful attitude with a willingness to take initiative.
• Ability to handle sensitive information with discretion.

Desirable

• Experience in booking business travel or coordinating small events.
• Familiarity with health and safety procedures in an office setting.
• First Aid or Fire Warden training (or willingness to undertake training).

What we offer

Healthy work-life balance:

• 23 days annual leave (plus bank holidays), that increases 1 day per year of service.
• Christmas shut down
• Holiday exchange programme
• Flexible working hours

Support for family life:

• Enhanced Maternity and Paternity pay
• Private Healthcare which includes Optical & Dental

Great office environment:

• A dog friendly studio based in Sheffield, with free snacks, fruit and drinks!
• Free parking

Health & wellbeing support:

• Company sick pay
• 2 days paid Mental Health leave per year
• Access to 24/7 doctors
• Employee Assistance Programme

Learning support:

• Learning days
• Unlimited access to Udemy courses

Additional financial support:

• Technology scheme (up to £750)
• Discretionary Cost of Living Payments
• Relocation benefits
• Electric Car Vehicle Scheme
• Bonus

Connection and perks:

• Wrap parties & company paid outings
• Individual entertainment budget to cover team events

Steel City Interactive is an equal opportunity employer. We’re committed to building a diverse team and welcome all applications, considering them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation.

If you’re excited about this role and believe you would add value to our team, but don’t meet every single requirement, we would still like to hear from you – please let us know about the value you would bring in your application.