Facilities & Office Services Team Lead

Equans UK & Ireland; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

24 days annual leave plus public holidays

Free parking

Life Cover equivalent to 1.5 times annual salary

Employee discount shopping schemes

Cycle to work scheme

Corporate social responsibility days

Professional qualifications and training opportunities

Employee Referral Rewards Scheme

Access to employee networks

24/7 Employee Assistance Program

Job summary

Equans UK & Ireland is seeking a Facilities & Office Services Team Lead based in Newcastle upon Tyne. This full-time role will involve managing daily office operations, ensuring compliance with facilities management requirements, and supporting staff and visitors. The ideal candidate will have experience in office management, knowledge of Health and Safety, and proficiency in MS Office. Benefits include 24 days annual leave, employee assistance programs, and various discount schemes.

Qualifications

• Experience in office/facilities management role including management information provision.
• Knowledge and experience to work with contractors and manage Health and Safety.
• Good working knowledge of MS Office suite.

Responsibilities

• Organize day-to-day office operations and manage visitors.
• Ensure cleaning contractors meet all requirements.
• Deliver an efficient service for staff and visitors.

Skills

Office/facilities management experience

Health and Safety knowledge

MS Office suite proficiency

Organizational skills

Interpersonal communication

Job description

Equans is looking for a Facilities & Office Services Team Lead to join our team based in Quorum Business Park on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits package.

You’ll be based at our brand new, super modern Shared Services office in Newcastle, which is a dynamic multifunctional operation, where our people are committed to delivering great services that enable our business to meet its goals.

As the initial “face” of Equans Business Services in the Neon office location, this role will oversee the day-to-day administrative activities and tasks to facilitate smooth running of the office facility, which includes, but is not limited to, ensuring the office is fully compliant with all facilities management requirements within a tenanted building, supervising staff as required, organising information and special projects and resources to deliver a safe and welcoming office environment for Equans staff and guests to work from.

What will you deliver?

• Function as the point of contact for all activities pertaining to running an office.
• Organise day-to-day office operations.
• Respond to customer enquiries and complaints.
• Manage/set up meeting rooms for visitors, as required.
• Ensure cleaning contractors meet all requirements.
• Deliver an efficient and effective service for staff and visitors, providing excellent customer/employee/visitor experience.
• Ensure all relevant facilities within the remit of the offices are well‑maintained and can stand up to internal & external audits.
• Develop and implement administrative systems/processes (i.e., visitor management system, record management, management of post facilities, and manage 3rd party contracts/service providers).
• Track office expenditures/manage office budget and work closely with line manager & EBS finance business partner.
• Ensure all statutory and/or planned maintenance is up to date ; arrange any repairs/remedial works in prompt order.
• Ensure service providers and contractors meet all requirements, including following Equans safety requirements.

What can we offer you?

• 24 days annual leave(+ public holidays).
• Free parking.
• Life Cover equivalent to 1.5 timesannual salary.
• Employee discount shopping schemes on major brands and retailers.
• Cycle to work scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for?

• Experience in an office/facilities management role, including the provision of management information (reports).
• Knowledge/experience to manage/work with contractors.
• Managing Health and Safety within an office environment.
• Operational planning.
• Willingness for additional training as required (i.e., fire warden, CPR).
• Good working knowledge of the MS Office suite.
• Ability to prioritise work and work under pressure.
• Excellent organisation and time management.
• Experience working with and engaging contractors to support HVAC, lighting, and other office facility management needs.
• Excellent interpersonal, oral, and written communication; the ability to work with all levels of staff across the wider organisation.
• Confidence to lead and motivate others.

This role includes a Basic DBS check therefore ability to pass is essential.

You must have evidence of the right to work in the UK. Unfortunately we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.