Facilities Manager UK

QVC; Knowsley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

QVC is seeking a Facilities (CREWS) Manager responsible for overseeing building operations and managing a team across two UK sites. The role focuses on creating a safe work environment, managing vendor relationships, and ensuring optimal performance of facilities. This position requires strong leadership abilities, experience in building operations, and a focus on customer service.

Qualifications

• Experience leading building operations and services.
• Experience working in a matrixed organization.
• Ability to lead teams in dynamic environments.

Responsibilities

• Manage building operations and maintenance across two sites.
• Oversee outsourcing relationships with vendors.
• Ensure compliance with safety regulations and statutory requirements.

Skills

Customer service

Safety focus

Verbal communication

Written communication

Job description

Social network you want to login/join with:

We are looking for a Facilities (CREWS) Manager for the UK team who would manage the CREWS responsibilities including building operations and maintenance, security, dining services, office services, and health and safety compliance.

Reporting to the senior manager, you will oversee a team based across two UK sites.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics, and jewelry – and we connect shoppers to interesting personalities, engaging stories, and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps, and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in Germany, Japan, Italy, Poland, and China.

Your Impact

• You will develop and maintain sites, including building and capital expenditure projects.
• You will be responsive to employee concerns and responsible for maintaining a safe work environment for the CREWS team, employees, and guests.
• You will deliver an exceptional employee experience while managing costs and vendor strategies.
• You will oversee the management of outsourcing relationships with vendors for dining services, housekeeping, and security.
• You will maintain relationships with property management liaisons, plan, and communicate major building services/projects.
• You will lead, develop, and motivate the CREWS teams, communicating performance goals and priorities.
• You will be responsible for managing financial budgets using forecasting tools.
• You will ensure that all systems (electrical, mechanical, plumbing) perform at optimal levels, observing statutory and regulatory laws.
• You will maintain statutory records, certificates, and test certificates in an up-to-date and accessible manner.

What You Bring

• Demonstrate customer service, focus on safety, responsiveness, verbal and written communication skills.
• You will develop a working knowledge of all areas of the organization and understand our key functional processes and resources.
• You will have experience working in a matrixed organization.
• You will develop teams of employees and strategic outsource vendors.
• You will be accomplished in leading change within dynamic work environments.
• Experience leading building operations and services.
• Build strategies aligned with business and site projects.

#LI-MG1 #INDOPS

#Hybrid

Share with your network

Curated Experiences. Infinite Possibilities.

Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that combines shopping and entertainment to curate products, experiences, conversations, and communities for millions of discerning shoppers. It’s a fun, fast-paced world, and what sets us apart is our culture and talent experience.

When you’re part of Qurate Retail Group, you’ll work for or with many of our consumer brands and join a global team (UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity, and inclusion. Be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s moments – it’s our path forward!

| Opens in a new window | Opens in a new window | Opens in a new window

2024 QVC, Inc. & HSN, Inc.