Facilities Manager

Manchester Arndale; United Kingdom; Remote; GBP 38,000 - 48,000; Full time

Job summary

OCS UK & Ireland is seeking a Facilities Manager to lead the delivery of essential support services across multiple sites in the UK. You will oversee cleaning, security and catering operations, ensuring safety, compliance and a welcoming environment for staff and visitors.

The role requires strong leadership, budget awareness and a proactive approach to service improvement, with a flexible pattern and the ability to coordinate colleagues across diverse sites.

Qualifications

• Proven experience in facilities management within a multi-service environment.
• Strong leadership and people-management skills.
• Knowledge of health & safety, food hygiene, and security protocols.

Responsibilities

• Oversee cleaning operations across all facilities and ensure hygiene compliance.
• Supervise security personnel and access control, CCTV and emergency protocols.
• Coordinate catering service delivery, food safety and budget control.
• Manage budgets and report KPIs, incidents and performance across sites.

Skills

Facilities management

Team leadership

Health & safety

Communication skills

Right to work UK

Education

IOSH/NEBOSH qualification

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working Pattern

But, flexibility required and the role requires looking after multiple sites

We are seeking a proactive and experienced Facilities Manager to lead and coordinate the delivery of essential support services across our premises. This role is pivotal in ensuring a safe, clean, and welcoming environment for staff, visitors, and clients. The successful candidate will manage teams across cleaning, security, and catering, ensuring high standards, compliance, and cost-effectiveness.

Key Responsibilities:

Cleaning Services

• Oversee daily cleaning operations across all facilities
• Ensure hygiene standards meet health and safety regulations
• Manage cleaning contracts, schedules, and performance reviews
• Implement sustainable and efficient cleaning practices
• Conduct regular audits

Security Services

• Supervise security personnel and systems to ensure site safety
• Monitor access control, CCTV, and emergency response protocols
• Conduct regular risk assessments and security audits
• Liaise with external security providers and emergency services

Catering Services

Liaise with and support catering manager as and when required to:

• Manage catering contracts and service delivery for staff and events
• Ensure food safety compliance and quality standards
• Coordinate menu planning, dietary requirements, and budget control
• Monitor customer satisfaction and service improvements

General Duties

• Develop and manage budgets for all service areas
• Ensure compliance with relevant legislation and company policies
• Lead service improvement initiatives and innovation
• Report on KPIs, incidents, and operational performance
• Foster strong relationships with internal stakeholders and suppliers

Skills & Qualifications

• Proven experience in facilities management, ideally in a multi-service environment
• Strong leadership and team management skills
• Right to work in the UK
• Excellent communication and negotiation abilities
• Knowledge of health & safety, food hygiene, and security protocols
• Relevant qualifications (e.g., IOSH, BICS, NEBOSH, or equivalent) desirable

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.