Facilities Manager

ZipRecruiter; Liverpool; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Facilities Manager to oversee client contracts and ensure compliance with health and safety regulations. In this pivotal role, you will manage service delivery, conduct audit inspections, and maintain strong relationships with clients. Your expertise in facilities management will be crucial in ensuring that all operations adhere to company policies and client expectations. Join a dynamic team where your skills will be valued, and make a significant impact on service excellence and client satisfaction.

Qualifications

• Experience in managing soft services within facilities management.
• Strong understanding of compliance and contract management.

Responsibilities

• Ensure Health & Safety compliance and manage various client contracts.
• Deliver excellent customer service and maintain client relationships.

Skills

Management Skills

Customer Service Skills

Time Management

Health and Safety Compliance

Communication Skills

Education

IOSH Qualification

Tools

Microsoft Office

Job description

Job Description

Job Overview:

We are looking for a Facilities Manager to build relationships and rapport with contract clients, complete audit inspections and review performance of delivery against the Service Level Agreement and Cleaning Specification.

Main Responsibilities:

1. Deliver adequate Health & Safety compliance, following the clients statutory Fire and Safety regulations to mitigate potential risks.
2. Effectively manage and ensure excellent service delivery to various client contracts.
3. Operate around an agreed geographical area within compliance and company policy & procedures in relation to HR, QHSE, RTW, Vetting, and Contract Compliance.
4. Exhibit excellent management skills including strong organisation and time management abilities.
5. Manage and implement employee wages daily.
6. Provide great customer service skills to liaise with clients effectively.
7. Maintain a flexible and adaptable approach to workload, ensuring client expectations are met.

What we're looking for:

1. Previous management experience in managing soft services/cleaning within facilities management.
2. Good understanding of compliance processes and contract management.
3. Excellent customer service with good communication skills.
4. Strong IT literacy in Microsoft packages, especially Microsoft Office.
5. Health and Safety, IOSH qualification, is also desirable.

If you have any questions, feel free to contact me directly.