Facilities Manager

London Borough of Hillingdon; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible Working Hours

36 Hour Week

Generous Holiday Entitlement

Hillingdon Sports & Leisure discounts

Salary Sacrifice Schemes

Cycle to Work scheme

Local Government Pension Scheme

Vivup Benefits

Mental Health Support and Counselling

Travel Support

Trade Union Membership

Job summary

London Borough of Hillingdon is seeking an experienced Facilities Management Manager to lead hard and soft FM services across its corporate buildings. You will manage staff and contractors, drive compliance, budgets and improvement programmes while delivering value for money and supporting the Council's objectives.

You will oversee projects, monitor performance, develop procurement specifications and champion energy efficiency and sustainability initiatives to reduce emissions and support carbon

Qualifications

• Significant experience managing hard and soft Facilities Management services.
• Experience managing contractors, suppliers and commercial contracts.
• Strong knowledge of statutory compliance, health and safety legislation and FM best practice.
• Experience managing budgets, financial planning and delivering value for money.
• Proven ability to lead projects from planning through to completion.
• Excellent stakeholder management and ability to build relationships across internal and external partners.
• Effective people manager with a track record of developing high-performing teams.
• Strong organisational, analytical and problem-solving skills.
• Confident producing reports, monitoring performance and presenting to senior stakeholders.
• Experience supporting procurement activity and contract management.
• Passion for sustainability, energy efficiency and continuous improvement.

Responsibilities

• Lead operational delivery of hard and soft Facilities Management services across the Council's corporate estate.
• Manage FM staff and contractors ensuring high standards of performance and compliance.
• Oversee delivery of FM projects on time, within budget and to required quality.
• Monitor contractor performance and manage contractual relationships for effective service delivery.
• Ensure compliance with statutory, health and safety, and corporate requirements.
• Produce reports on project progress, budgets, risks and performance.
• Develop specifications for works, goods and services and support procurement.
• Collaborate with internal teams, consultants and contractors to deliver priorities.
• Lead energy efficiency initiatives and energy audits to reduce carbon and drive savings.
• Support responses to Member enquiries, FOI requests and Ombudsman investigations.
• Contribute to business continuity planning and continuous service improvement.

Skills

Leadership

Contract management

Budget management

Stakeholder management

Health & safety knowledge

Project management

Energy efficiency

Procurement support

People management

Reporting & analytics

Job description

Hillingdon Council is looking for an experienced and motivated Facilities Management Manager to lead the delivery of hard and soft Facilities Management services across our corporate buildings.

This is an exciting opportunity to lead a commercially focused service responsible for ensuring our buildings are safe, compliant, efficient and well maintained. You will manage a diverse portfolio of Facilities Management services, overseeing contractors, budgets and improvement programmes while driving value for money and supporting the Council's wider corporate objectives.

Working closely with colleagues across the Council and external partners, you will play a key role in delivering projects, maintaining statutory compliance and supporting the Council's environmental and sustainability ambitions.

You will:

• Lead the operational delivery of hard and soft Facilities Management services across the Council's corporate estate.
• Manage Facilities Management staff and contractors, ensuring high standards of performance, compliance and customer service.
• Oversee the delivery of Facilities Management projects, ensuring they are completed on time, within budget and to the required quality standards.
• Monitor contractor performance and manage contractual relationships to ensure effective service delivery.
• Ensure compliance with all statutory, health and safety and corporate requirements across Facilities Management services.
• Produce reports on project progress, budgets, risks and performance.
• Develop specifications for works, goods and services and support procurement activity.
• Work collaboratively with internal teams, consultants and contractors to deliver corporate priorities.
• Lead initiatives to improve energy efficiency, reduce carbon emissions and support the Council’s commitment to becoming carbon neutral by 2030.
• Carry out energy audits across the Council's highest energy-consuming sites and develop plans to deliver energy savings.
• Support responses to Member enquiries, complaints, Freedom of Information requests and Ombudsman investigations where required.
• Contribute to business continuity planning, contract management and continuous service improvement.

About You

We are looking for an experienced Facilities Management professional with strong leadership skills and a proven ability to manage complex operational services and projects.

The ideal candidate will:

• Have significant experience managing hard and soft Facilities Management services.
• Have experience managing contractors, suppliers and commercial contracts.
• Demonstrate strong knowledge of statutory compliance, health and safety legislation and Facilities Management best practice.
• Have experience managing budgets, financial planning and delivering value for money.
• Be confident leading projects from planning through to successful completion.
• Have excellent stakeholder management skills and the ability to build effective working relationships across a wide range of internal and external partners.
• Be an effective people manager with experience developing high-performing teams.
• Have excellent organisational, analytical and problem-solving skills.
• Be confident producing reports, monitoring performance and presenting information to senior stakeholders.
• Have experience supporting procurement activity and contract management.
• Be passionate about sustainability, energy efficiency and continuous improvement.
• Be proactive, commercially aware and committed to delivering excellent customer service.

What We Offer

• The opportunity to lead high-profile Facilities Management services across a diverse corporate estate.
• A varied and rewarding leadership role with significant responsibility and influence.
• Opportunities to drive innovation, sustainability and service improvement.
• Ongoing professional development and training.
• A collaborative and supportive working environment where you can make a real impact on the services delivered to residents, staff and visitors.

You must hold 2 years of experience working within a local authority corporate building.

Benefits

We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.Here’s a comprehensive overview of the fantastic benefits we provide:

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
• Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
• Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
• Trade Union Membership–The Council recognises UNISON, Unite, AEP and GMB and supports employees’ freedom of choice in relation to trade union membership.

Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject tothe following pre-employment screening:

• 2 years of Referencing

Please note:Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.