Facilities Manager

IWFM; Evesham; Remote; GBP 36,000 - 52,000; Full time

Job summary

IWFM is seeking a proactive Facilities Manager to maintain safe, compliant environments across its sites. You will lead day-to-day operations, coordinate planned and reactive maintenance, and oversee contractors to ensure high service standards.

The role requires strong health and safety knowledge, excellent organisational and communication skills, and the ability to manage budgets while driving continuous improvements in service delivery for colleagues and customers.

Qualifications

• Proven experience in facilities management or estates with maintenance/service delivery.
• Knowledge of health and safety requirements for facilities and building operations.
• Experience managing contractors, setting expectations and monitoring performance.
• Full UK driving licence (where required).

Responsibilities

• Oversee day-to-day facilities operations ensuring safety and maintenance.
• Coordinate planned and reactive maintenance; log and prioritise issues.
• Manage contractors with scheduling, monitoring and quality checks.
• Conduct site inspections and risk assessments; escalate as needed.
• Support health and safety compliance and internal policies.
• Maintain records for maintenance, inspections and asset data.
• Manage budgets and control costs for facilities activities.
• Drive continuous improvement to improve service delivery.
• Communicate with internal stakeholders about works and timelines.

Skills

Facilities management

Maintenance planning

Contractor management

Health & safety

Stakeholder comms

Budgets & cost control

Site inspections

Record keeping

HVAC basics

Building services

Education

Facilities management qualification

IOSH/NEBOSH certification

Tools

FM systems

Maintenance scheduling tools

MS Office

Job description

Facilities Manager

Join a forward–thinking organisation committed to delivering reliable, safe and efficient environments for its people and customers. We take pride in maintaining high standards across our sites, investing in practical improvements, and supporting colleagues with a culture of accountability and continuous development. If you enjoy keeping operations running smoothly and making a tangible difference day to day, this is a great opportunity to bring your facilities expertise to a team that values professionalism and proactive problem–solving.

Job Responsibilities

• Manage day–to–day facilities operations to ensure a safe, compliant and well–maintained environment.
• Coordinate planned and reactive maintenance activities, ensuring issues are logged, prioritised and resolved efficiently.
• Oversee contractors and service providers, including scheduling, performance monitoring and quality checks.
• Conduct regular site inspections and risk assessments, escalating matters in line with company procedures.
• Support compliance with relevant health and safety legislation and internal policies.
• Maintain accurate records for maintenance, inspections, compliance documentation and asset information.
• Manage budgets and control costs for facilities–related activities, seeking value without compromising standards.
• Support continuous improvement initiatives to enhance service delivery, reduce downtime and improve customer experience.
• Ensure effective communication with internal stakeholders regarding facilities issues, planned works and timelines.

Required Skills & Qualifications

• Proven experience in a facilities management or estates role, with responsibility for maintenance and service delivery.
• Strong knowledge of health and safety requirements relevant to facilities and building operations.
• Competent in managing contractors, including setting expectations, monitoring performance and handling site access.
• Excellent organisational skills with the ability to prioritise workload and manage multiple tasks simultaneously.
• Strong communication skills, able to liaise effectively with stakeholders at all levels.
• Working knowledge of building systems and maintenance practices (e.g., HVAC, basic electrical/mechanical awareness, general building fabric).
• Experience using facilities management systems or maintenance scheduling tools to maintain accurate records.
• Relevant qualification in facilities management, building services, engineering, or a related discipline (or equivalent practical experience).
• Relevant certifications such as IOSH/NEBOSH (or equivalent) are desirable.
• Full UK driving licence (where required for site visits and contractor coordination).