Facilities Manager

Facilities Manager

Be the driving force behind exceptional day-to-day operations at a high-profile, customer-focused shopping centre.

We're looking for an experienced and hands-on Facilities Manager to lead the daily delivery of cleaning, security, waste, and car park services at a busy retail destination in the Northwest of England. Working closely with the on-site management team and wider stakeholders, you'll play a key role in ensuring the centre not only meets expectations - but exceeds them.

From budget control and contractor management to compliance and project support, this is a role packed with variety, influence, and opportunity.

Why This Role Stands Out

Join one of the Northwest's top shopping destinations - a busy, high-profile retail hub like no other in the UK.

Supportive, collaborative team culture - where your ideas and leadership will make a real difference.

A role with variety and impact - from H&S and soft services to OPEX and contractor performance.

Real investment in your development - training (including IOSH/NEBOSH) fully supported.

What You'll Bring

1. Proven experience managing cleaning, security, or soft FM services in a high-footfall, public-facing environment.
2. Knowledge of H&S compliance and incident response.
3. A steady, proactive leadership style - confident in managing teams and building lasting relationships.
4. Commercial awareness - able to manage budgets, including expansive OPEX, monitor service delivery, and drive continuous improvement.
5. Bonus points for experience in retail, shopping centres, or property management environments.
6. Ability to work 37.5 contracted hours with one 'late' shift a week 12-8pm and 1 in 4 weekends as Duty Manager.

Whether you're already working as a Facilities Manager or a Soft Services Manager looking to step up, this role offers the next big challenge in a supportive, ambitious environment.