Facilities Manager

Buuk Infrastructure Limited; Cardiff; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Cost of living pay review

Pension contributions (up to 10%)

33 days holiday + buy/sell option

Referral bonus £1000

Job summary

BUUK Infrastructure is seeking a Facilities Manager to lead and manage facilities operations across our multi-site portfolio in the UK, including regular travel to office locations in the UK and Scotland.

You will focus on service quality, contractor management, and continuous improvement of facilities provision. The role requires ensuring safety, compliance, and efficient environments to support business activities.

Qualifications

• Degree or HND in Facilities Management, Building Services or equivalent, or demonstrable professional experience.
• Strong understanding of health & safety, risks, and statutory compliance.
• Experience managing multi-site facilities and contractors, with KPI/SLA oversight.

Responsibilities

• Lead and manage facilities operations across sites, ensuring safe, compliant environments.
• Develop and monitor planned and reactive maintenance programmes for assets.
• Oversee external contractors, service providers and project delivery to time and budget.
• Act as primary point of contact for facilities issues and stakeholder communications.
• Support emergency procedures and business continuity planning.
• Monitor service performance, analyse data, and drive continuous improvement.
• Collaborate with Sustainability/Environmental teams on energy, waste and sustainable practices.
• Demonstrate knowledge of leases, service charges, dilapidations, and alterations.

Skills

Communication skills

Organisation

Problem solving

Adaptability

Stakeholder engagement

Education

Degree in Facilities Management or equivalent

Tools

AutoCAD

Job description

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking forFacilities Managerwho would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

This role involves regular travel to other office locations throughout the UK and Scotland.

Purpose of this role

To lead and manage facilities operations across the organisation, ensuring safe, compliant, and efficient environments that support business activities. The role focuses on service quality, contractor management, and continuous improvement of facilities provision across a multi site portfolio

Your key responsibilities are

Lead and manage the delivery of facilities services across sites, ensuring safe, compliant, and high-quality working environments

Ensure full compliance with all relevant health & safety legislation, statutory obligations, and organisational policies

Develop, implement, and monitor planned and reactive maintenance programmes to ensure assets are maintained

Manage andmonitorthe performance of external contractors and service providers, ensuring delivery against agreed SLAs

Oversee facilities projects, including refurbishments, office moves, and improvements, ensuring delivery on time and with minimal disruption

Primary point of contact for facilities-related issues, ensuring timely resolution and clear communication with stakeholders

Support and advise colleagues for emergency procedures, business continuity plans, and incident response protocols. Take a proactive role in the event of any incidents at group

Monitor service performance, analyse data, and implement improvements to enhance the quality and efficiency of facilities services

Build strong relationships with internal stakeholders to ensure facilities services align with organisational priorities

Support the Sustainability/Environmental team in delivering Group-wide plans to achieve Net Zero, driving improvements in energy efficiency, waste management, and sustainable operational practices.

Demonstrate a sound understanding of commercial leases, including key provisions such as lease terms, repairing obligations, service charges, licences for alterations, and dilapidations.

Qualifications

A degree, HND, or equivalent qualification in Facilities Management, Building Services, or a related discipline, or demonstrable equivalent professional experience

Experience/Knowledge

Proven experience in a facilities management or building maintenance role, ideally within a multi-site or complex environment

Strong understanding of building services, maintenance practices, and facilities operations

Sound knowledge of health & safety legislation, statutory compliance, and risk management within a facilities setting

Experience managing contractors and external service providers, with responsibility for monitoring performance against SLAs and KPIs

Experience of coordinating planned and reactive maintenance activities to ensure service continuity

Demonstrable experience of managing facilities-related projects, such as refurbishments, relocations, or service improvements

Abilities/Skills

Excellent communication skills, both written and verbal, with the ability to engage effectively with stakeholders at all levels

Highly organised with strong planning and prioritisation skills, able to manage multiple tasks and competing demands

Effectiveproblem-solving skills, with the ability to make sound decisions and respond quickly to operational issues

Proactive and solutions-focused approach, with a commitment to continuous improvement

Resilient and adaptable, with the ability to remain effective under pressure and in changing environments

Membership of, or working towards, a recognised professional body (e.g.RICS, IWFM (4+) CIOB, CIBSE

Health and safety qualification (e.g. NEBOSH or IOSH) desirable

AutoCAD experience

Experience implementing service improvements or leading change initiatives within a facilities environment

Knowledge of sustainability practices, including energy management and environmental initiatives

Awareness of current facilities management trends, legislation, and best practice

Conditions of Employment

You will hold a driving licence.

What can you expect from us

Cost of living annual pay review.

Company pension contributions up to 10% if employees contribute 5%.

33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.

Enhanced maternity, paternity and adoption pay.

To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).

Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.

We all matter.

Find out about our supportive culture.

Hear how our shared sense of mutual respect and belonging underpins out culture and supports us all.