Facilities Management Senior AssistantNext Recovery Officer - Revenues Team

jobs24.co.uk; Shaftesbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as Recovery Officers are sought to join an innovative council project focused on collecting old year arrears. This role involves engaging with taxpayers to discuss repayment plans, identifying suitable enforcement options, and proposing debts for write-off. Full training will be provided, ensuring you have the support needed to excel. Join a forward-thinking council that values transformation and community support, and be part of a team dedicated to making a meaningful impact in the lives of residents. Embrace this chance to contribute positively while enjoying modern benefits that enhance your work-life balance.

Qualifications

• Strong communication and negotiation skills are essential for this role.
• Ability to identify appropriate enforcement routes for debt collection.

Responsibilities

• Contact taxpayers to discuss repayment plans and collect old year arrears.
• Propose bad debt for write-off and identify enforcement routes.

Skills

Communication Skills

Negotiation Skills

Problem-Solving

Education

High School Diploma

Job description

The Revenues and Benefits Service provides vital statutory services to the Council in the assessment and collection of Council Tax and Business Rates and assessment and payment of Housing Benefit and Council Tax Support. We are looking to appoint four Recovery Officers, initially on an 18 month fixed term contract. The Council is embarking on an Invest to Collect project to collect old year arrears. This exciting opportunity will work exclusively on this project. This will mean contacting taxpayers to discuss repayment plans, identifying the most appropriate enforcement route, and proposing bad debt for write off. Full training will be provided.

About Shropshire Council
As a council, we're putting Shropshire on the map because of the way we're changing ourselves and transforming lives.

Why work for us?
Helping the people of Shropshire live their best lives: this is what we do, and why we all chose to work here.

Shropshire Council is a complex organisation of some 5,700 people. We care for society's most vulnerable. We help local businesses grow. We educate children and young people in schools and academies. We look after our shared environment now, and for future generations. We encourage people to take part in the democratic process - because we are their council, after all.

Whatever we do, we are united around our shared purpose: to help the people of Shropshire to live their very best lives. Join us, and you will too.

We're a council on a journey. Come with us. We're not your typical council. Why? Because we're not afraid to change. In fact, right now, we're on a journey that will transform the way we work, the services we deliver - and the lives of our residents. Come with us and see how far you go.

Truly modern benefits.
We recognise the excellent work our people do, so we're proud to support colleagues with a whole host of benefits that make a real difference to your health and wellbeing, money and finance, and the way you work.