Facilities Management - Facilities Monitoring Officer

Portsmouth Hospitals University NHS Trust; Portsmouth; On-site; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking a Facilities Monitoring Officer to enhance patient environments and ensure top-quality facilities management. This exciting role involves overseeing the performance and compliance of Soft Facilities Management services, including Catering, Cleaning, and Waste Management. The ideal candidate will have a strong background in facilities management within healthcare, excellent data analysis skills, and a passion for continuous improvement. Join a forward-thinking organization that values employee wellbeing and offers fantastic benefits, including access to wellness facilities and staff networks, while making a meaningful impact on patient care.

Benefits

On-site Nursery

Access to Beach Hut

Wellness Centre with Gym

Swimming Pool

Staff Networks

Awards Ceremonies

Qualifications

• Minimum 1 year experience in health service or related area.
• In-depth experience of FM services in a hospital setting.

Responsibilities

• Audit and evaluate quality of FM services for compliance.
• Lead on environmental management projects and sustainability.
• Compile and analyze service performance data for reporting.

Skills

Data Analysis

Communication Skills

Organizational Skills

Report Preparation

Facilities Management Knowledge

Education

GCSE Grade C and above in English Language and Mathematics

BTEC in Business Studies or similar

Tools

MS Office

Job description

Company Description

Our vision for Single Corporate Services
Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.

This vacancy is part of the Single Corporate Services Division.

Why are we changing the way we deliver Corporate Services?
Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.

The vision for our single corporate services is to:

1. Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
2. Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
3. Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
4. Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
5. Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
6. Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
7. Build resilience for individuals and our teams.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job Description
Salary : Band 4 £26,530 - £29,114 per annum

Location : Across sites, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (frequency of visits to each site, to be agreed locally.)

Position type : Permanent Full-time 37.5 hours per week

An exciting opportunity has arisen in our Estates and Facilities Department. Do you want to join a leading organisation that is both forward thinking and innovative?

Are you passionate about enhancing the patient environment and ensuring top-quality facilities management? We are seeking a dedicated Facilities Monitoring Officer to join our dynamic team within the Single Corporate Services, supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust.

This is a key position. As a Facilities Monitoring Officer, you will play a pivotal role in overseeing the performance and contract compliance of our Soft Facilities Management (FM) services under the Private Finance Initiative (PFI) Contract. This includes services such as Catering, Cleaning, Security, Portering, Waste Management, and more.

Key Responsibilities:

1. Performance Monitoring: Regularly audit and evaluate the quality, compliance, and sustainability of FM services to ensure they meet contractual obligations and service level agreements.
2. Environmental Compliance: Lead on environmental management projects, ensuring adherence to relevant regulations and promoting sustainable practices.
3. Data Analysis and Reporting: Compile, analyse, and interpret service performance data to identify trends, areas for improvement, and prepare detailed reports for internal and external stakeholders.
4. Contract Management: Support the preparation, evaluation, and implementation of contract variations, ensuring all changes align with organisational goals and compliance standards.
5. Investigations and Inspections: Conduct thorough investigations and site inspections to assess service delivery, identify risks, and recommend corrective actions.
6. Continuous Improvement: Contribute to the development and review of systems and processes that drive continuous improvement in service delivery.
7. Stakeholder Engagement: Work collaboratively with Trust staff, external contractors, and private sector partners to ensure effective communication and service alignment.
8. Training and Development: Provide guidance, training, and support to Trust staff on FM compliance and best practices.

We will assist you to develop as an individual by taking personal learning responsibility.

Qualifications
Essential

1. GCSE Grade C and above in English Language and Mathematics.
2. Knowledge of MS Office applications by appropriate course.
3. BTEC in Business Studies or similar.

Experience
Essential

1. Experience within the health service, or related area for a minimum of 1 year.
2. Experience of carrying out quality assurance audits in a Hospital FM setting.
3. In-depth working experience of FM services in the hospital setting.
4. Experience of carrying out audits against standardized documentation.

Skills and Knowledge
Essential

1. Ability to gather data, compile information, and prepare reports.
2. Skill in organizing resources and establishing priorities.
3. Skill in the use of computers, preferably in a PC, Windows-based operating environment.
4. Ability to design and implement systems necessary to collect, maintain and analyse data.
5. Ability to communicate effectively, both orally and in writing.
6. Ability to develop, plan, and implement short- and long-range goals.
7. Ability to develop and maintain record keeping systems and procedures.
8. Knowledge of Facilities Management services.
9. Presentation skills.

Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

Please note your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.